[Archivesspace_Users_Group] Print to PDF: Works via staff interface; does not work via public interface

2021-07-13 Thread Mark Cyzyk
Dear ASpace list, We have a resource record that prints to PDF just fine via the Staff Interface, but results in error when attempting to print via the Public interface: https://aspace.library.jhu.edu/repositories/3/resources/454 I am not finding any errors in the logs on this. I have

Re: [Archivesspace_Users_Group] Trouble Loading Collection Organization Tab

2021-07-13 Thread Blake Carver
Is there anything in the logs that has ERROR or FATAL in it? From: archivesspace_users_group-boun...@lyralists.lyrasis.org on behalf of Bennett Poulin Sent: Tuesday, July 13, 2021 3:50 PM To: Archivesspace Users Group Subject: [Archivesspace_Users_Group]

Re: [Archivesspace_Users_Group] Trouble Loading Collection Organization Tab

2021-07-13 Thread Bennett Poulin
Hello Elizabeth, Thank you very much! Hello Blake, Unfortunately no. The only fatal/error I could see in the logs today was related to a get route error. Someone trying to get to ‘/login’. F, [2021-07-13T15:52:55.751484 #14289] FATAL -- : [53318c86-41dd-4598-b5b6-8f0063c66aae] F,

Re: [Archivesspace_Users_Group] Print to PDF: Works via staff interface; does not work via public interface

2021-07-13 Thread Joshua D. Shaw
The PUI and the staff side use different methods for generating the pdfs. The staff side goes EAD->PDF if I recall correctly, while the PUI is HTML->PDF. I'd look for errors in the logs that should point you to the issue. If I had to guess I'd say it might be an ampersand issue. Sometimes

Re: [Archivesspace_Users_Group] Trouble Loading Collection Organization Tab

2021-07-13 Thread Elizabeth Russell
Yes - I'll send them tomorrow morning. On Tue, Jul 13, 2021, 4:57 PM Blake Carver wrote: > Is there anything in the logs that has ERROR or FATAL in it? > -- > *From:* archivesspace_users_group-boun...@lyralists.lyrasis.org < >

[Archivesspace_Users_Group] Trouble Loading Collection Organization Tab

2021-07-13 Thread Bennett Poulin
Hello Everyone, We have come to a roadblock in debugging an issue we are having. The problem: We seem to be having trouble with some of our records not loading completely on the collection organization tab. The problem seems to only occur with certain resolutions and edge cases. The only way we