ARIN is committed to delivering the best Internet number registry experience 
possible. To better understand the needs of our customers, we recently 
conducted our fourth community-wide customer satisfaction survey with the help 
of Rockbridge Associates, an independent contractor.

You can review the full report by Rockbridge Associates here:

https://www.arin.net/participate/community/community_surveys/2023_customersurvey.pdf
 

ARIN plans to use these survey results, along with customer feedback provided 
throughout the year using our Registration Services transaction surveys, the 
feedback button on the ARIN website, and the ARIN Consultation and Suggestion 
Process, to continue improving our services.

We sincerely thank those who participated in this survey, as well as all who 
provide feedback to ARIN throughout the year through our various feedback 
channels. We value your input and recognize it as a key element to the 
continued success of ARIN.

Regards,

John Sweeting
Chief Customer Officer
American Registry for Internet Numbers (ARIN)




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