++
Please Read The Disclaimer At The Bottom Of This Email
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Hi,
You should check the version of the client you are using.
We are currently on 7.0.1 patch 002 and some of our reports take
Hi,
Yes you can.
You will need ITSM7 to track application licenses though.
Best Regards - Misi, RRR AB, http://www.rrr.se
Products from RRR Scandinavia:
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your
Hello Rabi,
I don't see your report file, however, do you have any diary fields in it?
(worklog, Audit trail, etc)
We have noticed that these type of fields (CLOB) are killing the
performances when it comes to reporting.
Try to remove them and run your report again just to see.
On our side we
Well guys... I'm really wondering what you are all waiting for? A tool that
does everything for you?
Personally I spent 30 minutes so far on it and could quite easily find back
the functions I need. I know I will definitely have to read the manual to
get familiar with all interface details but so
Is there something I can configure in the mid-tier or form/view
properties that will logoff the user when the user closes the IE window?
Thanks
--
Thank you,
RaVi
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UNSUBSCRIBE or access ARSlist Archives at
Ravi,
This is a feature of the 7.5 Mid-Tier. ( Although not exactly like you
describe.)
You can read more here:
Ref: BMC Remedy Action Request System 7.5.00_ Release Notes with
Known Issues-95384.pdf
Pg: 57
Section: Licenses released when closing browser or navigating away
from the mid tier
I've had the opposite, although frustrating experience. I install my
Midtier on E:, and when I tell it I need to install Tomcat, it installs it
also on E...but chooses a directory that I don't wanta bit frustrating.
_
From: Action Request System discussion list(ARSList)
We install Tomcat on D: directly ourselves and then run the Mid Tier install,
seems to be working fine. Not only does it resolve any drive designation
issues, it also makes it easier to apply future Tomcat upgrades.
-Original Message-
From: Action Request System discussion
Dear all,
I have and ITSM7.0/ARS7.1 instalation, I have set the NEXT-BLOCK-ID-SIZE to 10.
I would like to know how do you decide the size, is it based on the number of
server threads, the number of DB processes, number of users etc etc? I am aware
that if you restart the server you loose the
All,
ARS 6.3
SQL Server 2000
We have an API that was created by another vendor. I noticed that the NULL
values that are being set into fields are in lower case. The User Tool creates
the NULL values in uppercase. Does it matter if a value of NULL is upper or
lower case. I am looking at the
InterestingI wonder if the api tool's 'null' is not actually null...but
the text string 'null'
_
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Bala Patel
Sent: Tuesday, February 10, 2009 8:59 AM
To: arslist@ARSLIST.ORG
Subject: API
null and NULL are two non-null strings.
ARS uses the keyword $NULL$ to indicate a null value. When an API program
sets a field to NULL the dataType field in the ARValueStruct is set to
AR_DATA_TYPE_NULL (0) with the rest of the struct ignored (but should be
zero).
See ar.h
Cheers
Ben
As you know, the reason why this feature was implemented was to improve
performance by reducing the contention on the arschema table.
This feature mimics the Oracle sequence, which has the same issue: there can be
gaps in the sequence because of instance crashes or rollback in transactions.
I
Thank you.
From: Ben Chernys ben.cher...@softwaretoolhouse.com
To: arslist@ARSLIST.ORG
Sent: Tuesday, February 10, 2009 11:09:03 AM
Subject: Re: API setting field to null vs NULL
**
null and NULL are two non-null strings.
ARS uses the keyword $NULL$ to
But if you look at a null row in sql tools it will typically show value
'null' in the fields...but when you click into the field it shows that it's
actually blank...
_
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Bala Patel
Sent: Tuesday,
Hi
BMC is happy to announce the availability of AR System .NET and COM API
7.5 for download at:
* To download this API, please go to:
http://developer.bmc.com/communities/docs/DOC-6013
[Registration required]
* (Optional) If not registered already, register on BMC Developer
I haven't looked at Developer Studio yet, so please forgive me if this is a
terribly stupid question.
Is there an Undo button? I've been hoping for one since 3.0
Jennifer
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On
Hi Stephen,
Being meaning to ask you this...what's the salary range for these?
Thx, Julie
From: Stephen Earl flir...@gmail.com
To: arslist@ARSLIST.ORG
Sent: Monday, December 22, 2008 10:09:06 PM
Subject: JOB: Remedy Developer Openings with Research In Motion
For all of you using Oracle as the database and planning to upgrade to 7.5
Before upgrading your ARS server to 7.5, make sure you upgrade the Oracle
client to 10gR2 (10.2)
The 7.5 AR server uses the OCILobArrayWrite function, that is new in 10.2. This
function is not available in 10.1 or less.
There is now a series of four short videos (Windows Media) available on
the BMC Developer Network about how to quickly come up to speed using
BMC Remedy Developer Studio. They have been created by the development
team and have been posted to the documents area for AR System. While
they are
Thanks Guillaume, will bear this point in mind for future customization.
Does anyone know how the server goes about assigning those id's in each block
to new requests. Are they assigned randomly or do they start from the smallest
and then onwards to the largest in the block.
What needs to be
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