Active link Else Action not working

2010-06-05 Thread Angus Comber
Hello I have a button on a form which fires an active link which is configured like this: 1. active link named processdigits. Run if 'digits' != and execute on button (on my form). 2. If action tab, action=Open Window, window type=Modify, Display Type=Detail Only, Form name=employees

Re: Active link Else Action not working

2010-06-05 Thread Chintan Shah
Hi Angus, if the qualification does not find any match --Where are you checking this part? in Run If? If I understand your question correctly, then this 'digits' != is not equal to Employee not found. If if I input a number which does not exist in database digits field is still not empty

SYS:Action has too many records

2010-06-05 Thread Atul Vohra
All, We have ARS 7.1 and am seeing 243K records in the SYS:Action form. I ran a query to find count of different Actions in the table: COUNT(*) ACTION 2 DLDVALIDATEFOUNDATION 3 STARTFOUNDATIONLOAD 1018CALLCAIPLUGIN 235169 UPDATESLMREASON 6465CALCULATE_SLMDATES 3

Re: Active link Else Action not working

2010-06-05 Thread Angus Comber
Hi Chintan Same effect even if I remove the Run If. I think that it means that it will only run the active link if there is text in the digits field. Then applies the if test and I assumed if the If test fails it would execvute tyhe else - but for some reason it does not :( I can't

Re: All about Mid-tier

2010-06-05 Thread Angus Comber
Any run process that uses the command line will have to be edited. They won't work. Any custom app which uses the Remedy COM API to automate Remedy will also not work with web clients. I am sure there are other issues too. - Original Message - From: Benedetto Cantatore

Re: Active link Else Action not working

2010-06-05 Thread JD Hood
If I'm reading you correctly, it seems like you expect the else action to fire based on the results of the if-action qualification of 'employeeid' = $digits$. That's not how it works. The Else action only fires if the main run-if ('digits' != ) evaluates to false. What you might need to do

Re: Active link Else Action not working

2010-06-05 Thread Angus Comber
Could I move the qualification to the Run If field? If so I need to specify that the active link should run if the digits field on the current form finds a match in the employeeid field in the Employees form/table? Is this possible? - Original Message - From: Chintan Shah

Re: Active link Else Action not working

2010-06-05 Thread Angus Comber
Brilliant, thanks a lot. I have used Remedy for a while, but only very simple tasks. So I can see I have a lot to learn. Really helpful, thank you. Angus - Original Message - From: JD Hood hood...@gmail.com Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG

Remedy 6.3 User Tool - compatibility with Windows 7

2010-06-05 Thread Kali Obsum
Hi, Does anyone know if Remedy 6.3 User Tool is compatible with Windows 7? Regards, Kali NOTICE The information contained in this email is confidential. If you are not the intended recipient, you must not disclose or use the information in this email in any way. If you received it in