NOTE: If your are on a 64bit machine you cannot configure 32bit ODBC drivers through the normal control panel --> Administrative Tools -->Data Sources (ODBC) as this will only display the 64bit ODBC drivers.
In order to configure 32bit driver you must do it from the following: C:\Windows\SysWOW64\odbcad32.exe HTH ________________________________ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Tony Overgaard Sent: Friday, September 24, 2010 12:17 PM To: arslist@ARSLIST.ORG Subject: SV: Problems with missing ODBC driver after WUT 7.5 installation ** Hi Rajesh and ARSLIST, Thank you for input from everyone. Could it be because the BMC compatibility matrix does not support User Tool 7.5 with Windows Server 2008 in 64 bit mode, that ODBC is not working. How do I configure AR ODBC driver from control panel > Administrative Tools > Data Sources (ODBC) - I mean how can I get a separate AR ODBC driver from BMC to configure here, if I do not get it from the User Tool installation, can this driver be downloaded from somewhere else? Thanks in advance. Kind regards Mr. Tee Fra: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] På vegne af Nair, Rajesh IN BOM SISL Sendt: 24. september 2010 16:45 Til: arslist@ARSLIST.ORG Emne: Re: Problems with missing ODBC driver after WUT 7.5 installation ** Hi You can configure ODBC through control panel --> Administrative Tools -->Data Sources (ODBC) Regards Rajesh ________________________________ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Tony Overgaard Sent: Friday, September 24, 2010 4:14 PM To: arslist@ARSLIST.ORG Subject: Problems with missing ODBC driver after WUT 7.5 installation Hi ARSLIST, I have installed the Windows User Tool version 7.5 on a Windows Server 2008 64 bit OS - but unfortunately the AR System ODBC Data Source driver is missing, so it is not possible to use ODBC driver from other sources like Excel, SQL etc. Nothing is found in the Windows registry, when I compare the server with a working installation on a separate PC (not server OS and not a 64 bit OS). On the other PC the ODBC driver is found and working fine towards the AR Server using AR System ODBC Data Source driver. So my problem is to find the reason why it is not installed on the server, and if it could be due to the 64 bit OS. I also tried to add the ODBC entries found in Windows registry of the working OS to the 64 bit server OS, but this did not work. On the 64 bit server I am NOT able to find the ODBC driver, but the crystal reports is working fine from the User Tool. I found this information online - but this did not solve the problem either: ============================================================ On a 64-bit Windows system the User Tool installs properly but the ODBC driver is missing: Follow the workaround to install the ODBC driver The ODBC Driver that installs with the newer AR System client is still a 32 bit ODBC Driver - you have to go to C:\Windows\SysWOW64 and right click on odbcad32.exe and run as administrator to be able to configure the ODBC Driver. The paths mentioned above are related to Windows Vista; the base Windows folder on Windows 2003 might have a different name like "winnt" (i.e. in that case, look for c:\winnt\sysWOW64\odbcad32.exe) ============================================================ Do you have any ideas of what could solve this problem? Thanks in advance for your response. Kind regards Mr. Tee _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ ________________________________ Important notice: This e-mail and any attachment there to contains corporate proprietary information. If you have received it by mistake, please notify us immediately by reply e-mail and delete this e-mail and its attachments from your system. Thank You. _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by e-mail and delete the message and any attachments from your system. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
