Hi,
When using a display-only/dialog form, there is an option Show Close
Button. However, this only works in the User Tool. When accessing
through the web, the pop-up window still has an x button. Is there any
way to hide/disable the x button?
Thanks!
Regards,
Kali
NOTICE
The information
If you are referring to the browser's x Button, there is no way to remove it
Den 26/08/2011 kl. 09.32 skrev Kali Obsum kali.ob...@macquarie.com:
**
Hi,
When using a display-only/dialog form, there is an option Show Close
Button. However, this only works in the User Tool. When accessing
I see..thanks!
Regards,
Kali Obsum
GS GR - Software Services | 30/F Tower 1 The Enterprise Centre | 6766
Ayala Ave. 1226 Makati City | Philippines
( +63 2 917 1910 | 5 +63 927 225 6009 | *
kali.ob...@macquarie.com
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For urgent
Is there a way to prevent users from closing a window when using the web
tool? We tried putting an Error message upon Window Close event and it
works for User Tool but we're still not getting the desired behavior on
the web.
Regards,
Kali Obsum
GS GR - Software Services | 30/F Tower 1 The
I investigated the possibilities of preventing users from using the
next/back buttons, closing windows and so on, while working on a CMS
system, and none of these actions can be controlled, due to safety
precautions. A user will always be able to close a browser window. the
most you can do is
Kali,
Upgrade to 7.6.4, and turn it from a 'Dialog' to a 'Popup'.this removes the
X in mid-tier, and forces them to work within the sub window.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kali Obsum
Sent: Friday, August 26, 2011 1:33 AM
To:
Imagine how annoying those popups and ads on the web would be if you could
do these things. It used to be this way and it was extremely annoying.
Strides have been made over the last 10 years to correct this behavior.
Axton
On Fri, Aug 26, 2011 at 5:09 AM, Kali Obsum
I thought there were postings about this issue and someone suggested making
changes to the server CSS files?
On Fri, Aug 26, 2011 at 9:56 AM, Axton axton.gr...@gmail.com wrote:
** Imagine how annoying those popups and ads on the web would be if you
could do these things. It used to be this
Hello all,
TEKsystems is working on a Remedy Senior Systems Engineer position for one of
our great national clients. The ideal candidate can sit onsite in either
Colorado Springs or Cleveland and the length of the contract is a 1 year with a
high likelihood of going longer. Below is a detailed
What if we dont have any ITSM solution implemented and have home grown system
for Customer support and ticketing? in that case we wont have any company
created and hence no group for that company..
___
UNSUBSCRIBE or
Row-level security can be applied a number of ways.
Assignee Group (Field 112) is common and easy. Add it to your form and
populate it with the group(s) that you want to grant whatever access to.
You'll obviously want to implement workflow to manage it - set it for new
records, reset it on
I'm working with one of our .Net programmers and I just Published a very simple
webservice and he's having problems getting the data. I have a OpGetList
operation set up for him, but he's having a hard time getting the data. It's a
pretty simple form and webservice. He requesting a snippet of
Wanted to make sure you know that I set up the Web Service using Document
Literal too
Lisa
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa
Sent: Friday, August 26, 2011 12:38 PM
To: arslist@ARSLIST.ORG
Subject: .Net Example of
I know this may be a time consuming work around. However, you could have the
user print to a PDF first, then have the user only print the pages that are
required. There are plenty of free PDF apps out there. I personally use Bullzip
PDF Printer.
Thanks,
Andre
Thanks so much Andrew. What level do you set eh MinOccurs and Nillable
properties? I see I can do it at the Form level and also at the field
level(would I have to set this property on every mapped field?)
Lisa
From: Action Request System discussion list(ARSList)
For them to work correctly MinOccurrs and Nillable are Field Level attributes
(although I prefer to set them everywhere they can be used)
Also for a GetList type of operation I usually try to map the form to something
other than ROOT
i.e. In this example I added in a custom grouping element of
MinOccurs = 0 and Nillable = True - if you want it to be an optional
mapping. You may not want to always set both to this, but in most cases
it won't hurt.
Here's an article on the difference:
http://www.dimuthu.org/blog/2008/08/18/xml-schema-nillabletrue-vs-minocc
urs0/
You have to set
We have tried 3 times to install Remedy 7.1 (patch 11) on a server 2003 (64
Bit) system
(Database server - MS QSL 2005)
No luck, get an error at the end of installation (Cannot start Service). Ar.cfg
looks like
it is missing a lot of stuff and manually trying to start the service fails as
Are you trying to install it on a server with Microsoft DNS patch KB2509553
installed on it? That probably will NOT work due to the problem we identified
months ago where installing KB2509553 on a Windows 2003 x64 server running ARS
7.1 immediately prevented that service from starting. It
Doug,
Did you create the database in SQL first..??
Respectfully,
Robert Heverley
Remedy Developer
Robert Heverley Consulting
805-377-5086
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Tanner, Doug
Sent: Friday, August 26,
Thanks, just removed the KB you mentioned and are trying again. Doug
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of strauss
Sent: Friday, August 26, 2011 3:02 PM
To: arslist@ARSLIST.ORG
Subject: Re: 7.1 Install on Server 2003 (64 Bit)
**
Are you
No, I let the installer create it with the sa login.
Thanks, Doug
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Robert Heverley
Sent: Friday, August 26, 2011 3:05 PM
To: arslist@ARSLIST.ORG
Subject: Re: 7.1 Install on Server 2003 (64 Bit)
**
**
Please let me know if you/anyone you know are interested for the below position if Yes, then please reply back with your updated resume. Please call me for any clarification required. Below are the details for your reviewâ¦
Position: Senior Project Manager
Location: REMOTE Positions
Duration:
Is your installation a fresh or just applying the patch..??
Respectfully,
Robert Heverley
Remedy Developer
Robert Heverley Consulting
805-377-5086
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Tanner, Doug
Sent: Friday, August
Thanks, this did the trick! Doug
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of strauss
Sent: Friday, August 26, 2011 3:02 PM
To: arslist@ARSLIST.ORG
Subject: Re: 7.1 Install on Server 2003 (64 Bit)
**
Are you trying to install it on a server
Good. BMC still does not have a completed patch for ARS 7.1 - a partially
complete version is running on my old 7.1 development server so they are
getting close. My 7.6.04.01 servers have never had the problem - they all run
just fine with the KB installed.
Christopher Strauss, Ph.D.
Call
Hello All,
While testing incoming email submits I noticed the email engine was processing
the emails last in first out. Unfortunately ,this is causing my data to be out
of sync. I need them to be processed first in first out. I've looked through
the Email Engine Administering guide, but
Is that using MAPI? I'm not sure Remedy is the cause here, e.g if using
outlook the newest received email is always at the top of the display
table - perhaps the solution is to change the default sort in the email
client you are interfacing with?
Regards,
Andrew Goodall
Software Engineer
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