Hi,
Requirement
When user enters a value in a field in Remedy form and press Enter,pull
matching records from an external system and display them in a table field.
External System:Telecordia Granite/Oracle
Additional information
1.The matching records can be many records(50-100)
2.Direct
Hi,
There are OOTB APIs like Java API, .NET API and C API. I belive you can
achive the required functionality ​with these APIs.
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*Regards,*
*Mahendra Mahalkar
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On Thu, Jul 4, 2013 at 12:34 PM, Robin Mathew robi...@rediffmail.comwrote:
Hi,
Requirement
When user enters a value
Hi Robin,
Is there a specific reason for not supporting the View Form?
You could use the APIs as Mahendra suggested, or you could create a stored
procedure on your ARSystem database to pull the data into a temporary table and
have a view form of that.
Performance won't be a good as a View
Hi Robin,
As per your requirement, I would suggest remedy Web Services.
Case Study -
1. When user will hit enter on field, push entry record in one of the
custom form lets say A
2. Write consume third party web service (Telecordia Granite/Oracle) on
form A with the help of filter.
3. As Web
is net API supported ? Eg creating a record. This seemed to come and go over
the last 12 years
Sent from my iPhone
On Jul 4, 2013, at 4:41 AM, Mahendra Mahalkar mahendra.mahal...@gmail.com
wrote:
**
Hi,
There are OOTB APIs like Java API, .NET API and C API. I belive you can
achive the
Hi,
Anything using the C or Java API is supported from the servers standpoint.
The .net-api is a wrapper around a supported API, so if your program manages
to submit records, the submitted record will be a supported record.
If the .net-api lacks functionality, which you would quickly find out.
Robin,
I would suggest to create a vendor form to fetch records from external source,
you will have to write your own ardbc plugin (c or java and you must implement
GetListEntryWithFields in plugin). Once vendor form is in place , write an
active link that executes on enter and performs set
Thanks everyone for your inputs.
Ranjit, I am looking into your proposal.Thanks once again.
Regards
Robin
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