In addition to this since you state that you normally onky use the user
tool. Make sure the view you are accessing within user took is the same
view that is being displayed on the web. You may have specified a specific
view in user tool via Tool--> options.
On Dec 20, 2013 3:36 PM, "Ron Young" wro
Hi Jason
I did see that. I originally did a quick scan and thought it was talking about
printing Landscape or portait.
I'll give it another read.
thanks... dave
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-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Young, Ronald P.
Sent: Friday, December 20, 2013 3:48 PM
To: arslist@ARSLIST.ORG
Subject: Re: Mid tier and User
That's w
It also depends on how complex your env is. If you have single AR and single
MT, then the cache would be the issue. If you have a server group and multiple
mid tiers, then there is also caching going on at the AR server level and you
need to make sure that cache is synced as well.
Sent from my
You need to flush after your changes. If they flushed it before you
made your changes, chances are you won't see them in the MidTier yet.
Lisa
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Young, Ronald P.
Sent: Friday,
You could try to clear your browser history too. I've found that occasionally
displays incorrectly, even after the cache has been flushed.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Young, Ronald P.
Sent: Friday, Dec
That's what I thought too but I don't have the access to be able to flush it.
That's another group. They keep saying they have flushed it because we had some
email issues previously but if they had it didn't change this form. Hmmm
Thanks,
Ron Young
"Do not count the days; make your days count."
Yes.
Sent from my iPhone
> On Dec 20, 2013, at 3:36 PM, Ron Young wrote:
>
> Got a question...
> User 7.6 and Dev 8
>
> I rarely use the Mid Tier feature since we just use the user interface most
> of the time. Since today was slow I went in to see how a form that I have
> edited looks in M
Got a question...
User 7.6 and Dev 8
I rarely use the Mid Tier feature since we just use the user interface most of
the time. Since today was slow I went in to see how a form that I have edited
looks in Mid Tier. The thing is some of the fields that you see in the User
tool are not there under
Did you see this discussion from a few months ago on the List?
http://ars-action-request-system.1.n7.nabble.com/BIRT-Reports-and-Layout-Orientation-tp113517.html
I was having similar layout issues and the report not fitting the screen
like I felt it should. The 'Layout preference' parameter was v
Hi All,
One of the things I find very frustrating is panels. In the browser at an
Incident below the Resolution field there is a lot of white space. However if I
look at the Incident in developer studio there is no space. What I might need
to do is add a field in that last panel (Under Resoluti
I'm trying to update the existing v8.1 Helpdesk PRINT button BIRT report and
add Work info & Relationship sub reports using BIRT Report Developer tool..
I've added the sub-reports (work info & Relationship) and it sorta works/...
but I cannot figure out how to "auto" expand the print space where
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