William,
Super point. Thanks gentleman..
Regards,
Suresh Loganathan.
On Mar 31, 2014 8:09 AM, William Rentfrow wrentf...@stratacominc.com
wrote:
**
I'll add one thing - this is our best practices method for restarting the
server group at one of our customers.
If we do make a change to
4:18a.m. EST [yes you can guess I am not in that time zone at the moment]
___
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Hi,
To elaborate a little on the answer Fred gave.
You will probably need a temp-field (display-only) that you will store the
calcualated result in, and then display that in the message.
Action 1: Set-Fields: tmpint = $a$ + $b$
Action 2: Message: The result is $tmpint$
Best Regards -
We've got an old 6.3 server running on Solaris; after a restart this
morning due to database issues, it is now coming back as unlicensed.
The license keys are valid, but it appears as though the server has
forgotten its server ID. In the licenses section of the admin tool, the
AR System Server
Server ID is based on the MAC address of the primary NIC. Any chance that
changed?
Rick
On Mar 31, 2014 5:48 AM, Dave Barber daddy.bar...@gmail.com wrote:
**
We've got an old 6.3 server running on Solaris; after a restart this
morning due to database issues, it is now coming back as
Hi,
In the old days the HostID on Solaris boxes was tied to a hardware-id on the
motherboard.
Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13):
* RRR|License - Not enough Remedy licenses? Save
I thought it was something like that; I know we've had some changes on
secondary NICs on some of our boxes, but this is legacy kit that I wouldn't
think has changed.
Sure that we have some people around who support the hardware, will ask
them. Ta!
On 31 March 2014 14:04, Rick Cook
H, surely there should be at least a value displayed in the AR System
Server ID? Being blank implies something more than just a NIC change -
some other hardware issue?
On 31 March 2014 14:17, Dave Barber daddy.bar...@gmail.com wrote:
I thought it was something like that; I know we've had
Hi,
My kowledge of the hardware based host id stems from 15 years or so ago.
Remedy/BMC might have changed Solaris to NIC as well.
It might be that your first NIC has been disabled, and that the AR Server is
still trying to access the MAC on the disabled NIC.
Best Regards - Misi, RRR
Hello all, a note from John Luthgers ARSList announcements,
the beta version of ARInside 3.1.0 is available for testing. You could find
the download and the changes of this version at the bottom of the ARInside
website (http://arinside.org). In case you observe some bugs, please send
an email
Dave,
We just had this problem. It has to do with the binding order of the NICs.
We had to turn off a NIC and then restart Remedy so the correct mac address
would be used. And then turn on the other NICs after that.We have had
several restarts since then and the binding order seems to
Teresa,
I'll look into that; ifconfig shows 4 addresses, but I'm unaware of the
correct sequencing. Hopefully we still have someone around who can amend
the config.
Regards
Dave
On 31 March 2014 14:55, teresa S Fannin
teresa.s.fan...@accenturefederal.com wrote:
**
Dave,
We just had
Solaris servers use the decimal version of the hostid for licensing, not the
MAC address.Check the output of;
-bash-3.2$ hostid
842cbce6
-bash-3.2$ echo $((0x842cbce6))
2217524454
Your license hosted should be the last number.
Mark
**
From: Action Request System discussion list(ARSList)
That is interesting; the hostid returns 83bfa8bd.
echo $((0x83bfa8bd)) returns a negative (-2084591427). One of our
(functioning) 6.3 servers appears to have a server ID with a WWW prefix,
not a numeric that I'm used to.
On 31 March 2014 15:17, Walters, Mark mark_walt...@bmc.com wrote:
**
Remedy is used here by the Enterprise Service Desk and multiple Help Desks.
There is a permissioned user at each Help Desk that can create modify
Incident, Task Group Task templates. I put together a training guide
training sessions for these users and they manage templates for their team.
we use Business Object as our reporting server for ITSM 7.03
I am looking for a solution to upgrading the original JAVA 1.4.2_04
has anyone done this? do you have instructions or a white paper.
we are moving to 8.1 by the end of the year, until then we are on ARS 7.0.01
patch 12 and ITSM 7.03
Just to closeout this issue:
BMC provided a fix. In 8.1, no provision had been made for any user to modify
-GLOBAL- RBE rules
Thank you,
Sandra Hennigan
Remedy Developer
From: Hennigan, Sandra
Sent: Friday, March 21, 2014 12:46 PM
To: arslist@ARSLIST.ORG
Subject: RBE:Console, RBE:Worksheet
Dear listers,
is it possible to change the location of a field in a form with an active link
or something like that? To change the x- and y- coordinates or maybe the width
and height options as well?
Thank you very much for your help!
Regards
Christoph
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