Remedy Dev 8.1 User 7.6 Active links and data fields
Is there a way I can identify all the active links associated with a Data field?
I have a form with a data field and several active links that pass that data to
other forms. I want to change the display and database name to better suit the
Brian,
All workflow actually utilizes the column id, not the column name when
referencing the field, so changing the name should not affect any
workflow's access to the field. With that said...if you are doing anything
with the views (direct sql calls, etc)maybe some EXTERNAL
Qualifications
LJ,
When you say turn on system references, are your referring to enabling Record
Objects Relationships in Server Information? If you are referring to something
else could you elaborate?
I also wanted to mention if you do turn on Record Object Relationships it
requires a restart of the ARS
Todd,
Yes, 'Record Object Relationships' is what I was referring to, and yes,
requires a restart, and it can be an extended delay restart :)
On Thu, Dec 4, 2014 at 11:58 AM, Arner, Todd tar...@glhec.org wrote:
**
LJ,
When you say turn on system references, are your referring to enabling
Thanks LJ! I was hoping you had another trick I wasn’t aware of ☺
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: Thursday, December 04, 2014 1:05 PM
To: arslist@ARSLIST.ORG
Subject: Re: Associate a Data Field with Active links
I got some incident tickets.
I managed to create an read-only form to show the un-closed tickets, and
set an auto-refresh says 300 seconds by active-link.
now my users would like to highlight those tickets in yellow in color if
2-3 hr, and red in color if over 4-hr.
So, I wonder if my following
Omega,
First off, I would be careful with an auto refresh every 5 min'sas well
intentioned as that is, it can come with a cost, especially if the user
that has that console up is a Floating user...
Second...instead of an escalation keeping track of the age...I would think
about using a
Listers,
I was asked to troubleshoot a new email engine instance, as the person
installing it had issues. The issue turns out that the 64 bit EE was installed
rather than 32 bit (MAPI). I recall there was a method to swap that out by
replacing armaild with the 32 bit version, updating paths
Add Web Services to the list of objects that get impacted if you change the
column ID's midway.
The archgid does not take into account Web Services. I was told that somehow
web services was missed when archgid was built and this has not yet been
addressed as of version 7.6.04. I have not tried
I had marked this unread until I could dig in. A few months ago ARInside
started crashing when trying to run it. There were a handful of suspect
objects so we just added them to a packing list and set that as the
BlackList to get by until we could investigate. With the verbose logging
on I was
I don't think they ever touched on changing field IDs. Purely the field's
database name, which for the most part is handled pretty gracefully (thanks
to field IDs). Great tip though! I'll have to keep in mind web services
whenever I run archgid.
Jason
On Thu, Dec 4, 2014 at 2:59 PM, Joe
It has been a while since I did a 7.6.04 install with MSSQL 2005.
My install keeps failing when it tries to connect to the database.
I set the connection TCPIP to enabled and I enabled named pipes.
It still keeps stopping and reads:
. TCP/IP connection to the host ctarsweb using
Hi David,
Is DB local or Remote to AR Server? If it is remote, then are you able to
connect to SQL DB using SQL Management studio? It would be good test to
start with.
Also is it 7.6.04 base version or you are trying any patch?
Regards,
Mayuresh
On Fri, Dec 5, 2014 at 4:54 AM, David Charters
DB and App are on the same server. I can connect fine with SQL Manager on the
server. From what I can tell it is the default port of 1433.
I am installing the base version. Hmm I wonder if that is the issue?
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG]
it could be. I think you can directly install latest patch by running the
installer. Have you try that yet?
On Fri, Dec 5, 2014 at 8:40 AM, David Charters
da...@charterstechnologies.com wrote:
**
DB and App are on the same server. I can connect fine with SQL Manager on
the server. From what
Hi David,
From memory I think the issue may be that it is not using the default port
but another one. You may be able to use the netstat command to find the
actual port or force it to use 1433 somehow. Sorry I can't be more specific
at the moment, it's been a while since I've installed.
Rod
On
Working on it now.
Sent from my Verizon Wireless 4G LTE smartphone
div Original message /divdivFrom: Mayuresh Wagh
mayurbw...@gmail.com /divdivDate:12/04/2014 22:15 (GMT-05:00)
/divdivTo: arslist@ARSLIST.ORG /divdivSubject: Re: Error installing
7.6.04 with MSSQL 2005
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