Associate a Data Field with Active links

2014-12-04 Thread Brian Hunter
Remedy Dev 8.1 User 7.6 Active links and data fields Is there a way I can identify all the active links associated with a Data field? I have a form with a data field and several active links that pass that data to other forms. I want to change the display and database name to better suit the

Re: Associate a Data Field with Active links

2014-12-04 Thread LJ LongWing
Brian, All workflow actually utilizes the column id, not the column name when referencing the field, so changing the name should not affect any workflow's access to the field. With that said...if you are doing anything with the views (direct sql calls, etc)maybe some EXTERNAL Qualifications

Re: Associate a Data Field with Active links

2014-12-04 Thread Arner, Todd
LJ, When you say turn on system references, are your referring to enabling Record Objects Relationships in Server Information? If you are referring to something else could you elaborate? I also wanted to mention if you do turn on Record Object Relationships it requires a restart of the ARS

Re: Associate a Data Field with Active links

2014-12-04 Thread LJ LongWing
Todd, Yes, 'Record Object Relationships' is what I was referring to, and yes, requires a restart, and it can be an extended delay restart :) On Thu, Dec 4, 2014 at 11:58 AM, Arner, Todd tar...@glhec.org wrote: ** LJ, When you say turn on system references, are your referring to enabling

Re: Associate a Data Field with Active links

2014-12-04 Thread Arner, Todd
Thanks LJ! I was hoping you had another trick I wasn’t aware of ☺ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Thursday, December 04, 2014 1:05 PM To: arslist@ARSLIST.ORG Subject: Re: Associate a Data Field with Active links

need some ideas from you how to show incidents records over 4 hr in red color.

2014-12-04 Thread Hon Li
I got some incident tickets. I managed to create an read-only form to show the un-closed tickets, and set an auto-refresh says 300 seconds by active-link. now my users would like to highlight those tickets in yellow in color if 2-3 hr, and red in color if over 4-hr. So, I wonder if my following

Re: need some ideas from you how to show incidents records over 4 hr in red color.

2014-12-04 Thread LJ LongWing
Omega, First off, I would be careful with an auto refresh every 5 min'sas well intentioned as that is, it can come with a cost, especially if the user that has that console up is a Floating user... Second...instead of an escalation keeping track of the age...I would think about using a

8.1 Email Engine installed as 64 bit, how to switch to 32 bit?

2014-12-04 Thread Jim Hetfield
Listers, I was asked to troubleshoot a new email engine instance, as the person installing it had issues. The issue turns out that the 64 bit EE was installed rather than 32 bit (MAPI). I recall there was a method to swap that out by replacing armaild with the 32 bit version, updating paths

Re: Associate a Data Field with Active links

2014-12-04 Thread Joe D'Souza
Add Web Services to the list of objects that get impacted if you change the column ID's midway. The archgid does not take into account Web Services. I was told that somehow web services was missed when archgid was built and this has not yet been addressed as of version 7.6.04. I have not tried

Re: ARInside error

2014-12-04 Thread Jason Miller
I had marked this unread until I could dig in. A few months ago ARInside started crashing when trying to run it. There were a handful of suspect objects so we just added them to a packing list and set that as the BlackList to get by until we could investigate. With the verbose logging on I was

Re: Associate a Data Field with Active links

2014-12-04 Thread Jason Miller
I don't think they ever touched on changing field IDs. Purely the field's database name, which for the most part is handled pretty gracefully (thanks to field IDs). Great tip though! I'll have to keep in mind web services whenever I run archgid. Jason On Thu, Dec 4, 2014 at 2:59 PM, Joe

Error installing 7.6.04 with MSSQL 2005

2014-12-04 Thread David Charters
It has been a while since I did a 7.6.04 install with MSSQL 2005. My install keeps failing when it tries to connect to the database. I set the connection TCPIP to enabled and I enabled named pipes. It still keeps stopping and reads: . TCP/IP connection to the host ctarsweb using

Re: Error installing 7.6.04 with MSSQL 2005

2014-12-04 Thread Mayuresh Wagh
Hi David, Is DB local or Remote to AR Server? If it is remote, then are you able to connect to SQL DB using SQL Management studio? It would be good test to start with. Also is it 7.6.04 base version or you are trying any patch? Regards, Mayuresh On Fri, Dec 5, 2014 at 4:54 AM, David Charters

Re: Error installing 7.6.04 with MSSQL 2005

2014-12-04 Thread David Charters
DB and App are on the same server. I can connect fine with SQL Manager on the server. From what I can tell it is the default port of 1433. I am installing the base version. Hmm I wonder if that is the issue? From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG]

Re: Error installing 7.6.04 with MSSQL 2005

2014-12-04 Thread Mayuresh Wagh
it could be. I think you can directly install latest patch by running the installer. Have you try that yet? On Fri, Dec 5, 2014 at 8:40 AM, David Charters da...@charterstechnologies.com wrote: ** DB and App are on the same server. I can connect fine with SQL Manager on the server. From what

Re: Error installing 7.6.04 with MSSQL 2005

2014-12-04 Thread Rod Harris
Hi David, From memory I think the issue may be that it is not using the default port but another one. You may be able to use the netstat command to find the actual port or force it to use 1433 somehow. Sorry I can't be more specific at the moment, it's been a while since I've installed. Rod On

Re: Error installing 7.6.04 with MSSQL 2005

2014-12-04 Thread David Charters
Working on it now.  Sent from my Verizon Wireless 4G LTE smartphone div Original message /divdivFrom: Mayuresh Wagh mayurbw...@gmail.com /divdivDate:12/04/2014 22:15 (GMT-05:00) /divdivTo: arslist@ARSLIST.ORG /divdivSubject: Re: Error installing 7.6.04 with MSSQL 2005