You need to have a server set up and available to that tool that has the old version available. It is NOT something that is well documented (go figure). I'm going through a 7.6.04 - 9.0.01 upgrade and have found the documentation to be next to lousy. The wiki is impossible. I want my manuals back. And support hasn't been a lot of fun either.
No wonder SNOW is eating BMCs Lunch. On Fri, Jan 8, 2016 at 11:16 PM, Thad Esser <thad.es...@gmail.com> wrote: > ** > We are doing a dev environment upgrade from ARS 8.1 to 9.0 (Windows all > around). When attempting to follow the process for code reconciliation > from a snapshot, Developer Studio is giving an error (screenshot): > > [image: Inline image 2] > > > Which, when you look down in the "Settings" section, the menu is blank, so > the error makes sense: > > [image: Inline image 1] > > > My questions are - why isn't there anything on the menu? Where should Dev > Studio be getting that value from? > > There's this post on BMC Communities, which is basically the same question > (although they have a different starting version), but it hasn't been > answered yet. > > https://communities.bmc.com/thread/140141 > > > We have a ticket in with support, but they seem stymied as well. > > Anyone else run into this yet? > > Thanks, > Thad > _ARSlist: "Where the Answers Are" and have been for 20 years_ -- Warren R. Baltimore II Remedy Developer 410-533-5367 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
