Re: Triplicate Records on AR System Group Form

Tom We had a similar issue on 8.1.00. It turns out this was a known defect. We quickly applied 8.1.02 which resolved the issue. The root cause in our scenario was we loaded data with the DMT and the DMT was creating the duplicate/triplicate records because of the way it is threaded. BMC

Triplicate Records on AR System Group Form

Folks - I have been tasked with cleaning up a little mess created by the folks that loaded our original foundation data. On the CTM:Support Group form there is one entry for each of our support groups. on the "Group" form there are 3 entries for each support group (based upon the Long Group

Re: How to identify the last modified/last run date for the AR/Web Reports in remedy 8.1?

Hi, There is the API-logs, but I think it will be more trouble that way. Wy are you afraid to add these customizations? It changes nothing in the system, it just adds small functionality to the side. This is what the AR System is built to do, and it does it very good. Best Regards -

Re: How to identify the last modified/last run date for the AR/Web Reports in remedy 8.1?

Is there any option without the customization.please suggest? ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

Bulk upload of entitlement group peole

Hi Team, Please let us know how we can perform bulk upload of people in an entitlement group. We have a RoD setup so sever are not accessible, Sent from my iPhone ___ UNSUBSCRIBE or access ARSlist Archives at