Re: BMC Remedy Helix - is it really a thing?

2018-07-23 Thread Adams, Peter
Just wanted to quickly point out that I added some comments to the discussion at https://communities.bmc.com/community/bmcdn/bmc_it_service_support/blog/2018/06/16/bmc-helix-what-does-it-mean-for-remedy-itsm-customers#comment-124055 As in the community post, I would like to emphasize that BMC He

Re: BMC Remedy Helix - is it really a thing?

2018-07-23 Thread Adams, Peter
Good summary, LJ. BMC Business Workflows is built on the Innovation Suite platform. It can be used not just for service management in HR domain (though that’s the area BMC is initially emphasizing a bit more), but for other non-IT domains as well (facilities, payroll, …). There’s a couple of ca

RE: BMC Remedy Helix - is it really a thing?

2018-07-23 Thread LJ LongWing
One is an application development platform, there other is an application built on that platform On July 22, 2018 11:55:06 PM Aykut Koray Kuşat wrote: Hi all, Btw, anybody knows what is the difference between Business Workflows and Innovation Suite? Afaik, Innovation Suite is the Service Br

Re: BMC Remedy Helix - is it really a thing?

2018-07-23 Thread Danny Kellett
Lol Tauf > On 23 Jul 2018, at 09:53, Aykut Koray Kuşat wrote: > > Hi all, > > Btw, anybody knows what is the difference between Business Workflows and > Innovation Suite? Afaik, Innovation Suite is the Service Broker solution of > BMC. But thats it, im totally ignorant on these solutions. >

RE: BMC Remedy Helix - is it really a thing?

2018-07-23 Thread Carl Wilson
Hi, Business Workflows is the SAAS replacement for Case Management. It is not built on Innovation Suite, although you may hear otherwise. -- Kind Regards, Carl Wilson From: ARSList [mailto:arslist-boun...@arslist.org] On Behalf Of Aykut K