Re: CMDB 18_05 Installer fails

2018-10-05 Thread JD Hood
Perhaps you need to set the JAVA_HOME and/or JRE_HOME environment variables? -JDHood On Fri, Oct 5, 2018 at 4:57 PM Kevin Candelaria wrote: > perhaps its looking for /usr/java/latest/ > > or try creating a symlink. > > > > -- > *From:* ARSList on behalf of Kevin Sha

Re: CMDB 18_05 Installer fails

2018-10-05 Thread Kevin Candelaria
perhaps its looking for /usr/java/latest/ or try creating a symlink. From: ARSList on behalf of Kevin Shaffer Sent: Friday, October 5, 2018 3:04 PM To: ARSList Subject: CMDB 18_05 Installer fails We are trying to upgrade from 8.1.02 to 18_05. We are running

CMDB 18_05 Installer fails

2018-10-05 Thread Kevin Shaffer
We are trying to upgrade from 8.1.02 to 18_05. We are running in a Solaris environment. ARS has upgraded and we are now trying the CMDB installer. It keeps failing with the error, "incorrect jre path", however you are never prompted to enter a jre path. We have tried modifying the path in th

Re: Strange goings on with Attachments in form Report - 9.1.02 (& most probably prior)

2018-10-05 Thread Jason Miller
With it described like that, it sounds like some kind of plugin at work. Jason On Fri, Oct 5, 2018 at 8:22 AM LJ LongWing wrote: > So, you have a record that can get the attachment no problem, but when you > look at the DB there is no B or BC entry for the attachment?if this is > true then

Re: Strange goings on with Attachments in form Report - 9.1.02 (& most probably prior)

2018-10-05 Thread LJ LongWing
So, you have a record that can get the attachment no problem, but when you look at the DB there is no B or BC entry for the attachment?if this is true then the only way that can possibly be delivered is through the Remedy server, meaning it's not stored in the db at all, it's stored in the Reme