Re: Keyboard Shortcuts in Developer Studio

2013-01-23 Thread Ashcraft, Roy W CTR USAF AFWA 2 SYOS/SYOE
ssibly host a similar presentation next RUG 2013 too.. Joe _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Ashcraft, Roy W CTR USAF AFWA 2 SYOS/SYOE Sent: Wednesday, January 23, 2013 10:06 AM To: arslist@ARSLIST.ORG Subject: Keyboard

Keyboard Shortcuts in Developer Studio

2013-01-23 Thread Ashcraft, Roy W CTR USAF AFWA 2 SYOS/SYOE
We've recently upgraded to 8.0 and are just starting to use the developer studio for the first time. Is there any way to configure or define keyboard shortcuts in the developer studio? This would be especially useful for guide configuration as the devstudio is far more mouse intensive than the o

Ingesting Email Attachments

2011-11-29 Thread Ashcraft, Roy W CTR USAF AFWA 2 SYOS/SYOE
I have a requirement to capture incoming unformatted emails into a custom form, with associated attachments. I have everything working, however, the only attachment being capture from the email engine is the original message/attachments in s/mime encoded format. Is there a configuration option

Mid-Tier 7.06.04 Expand Box

2011-04-11 Thread Ashcraft, Roy W CTR USAF AFWA 2 SYOS/SYOE
We have recently upgraded our mid-tier servers to 7.06.04 from 7.01 and we have noticed that the expand box for character fields is no longer resizable for end users. Our users are complaining about this. Has anyone found a method to change the expand box back to the way it used to work? Thanks

ARERR 103

2010-12-01 Thread Ashcraft, Roy W CTR USAF AFWA 2 SYOS/SYOE
I'm attempting to setup a demonstration server for the ITSM suite for management. My configuration: Windows 2003 Enterprise Server R2 AR System 7.06.03 Atrium CMDB 7.06.03 ITSM Change/Asset, etc. v7.06.03/02 as appropriate for all the pieces Plus a number of pieces I'm probably forgetting. The pr

Re: Set Fields from SQL

2010-09-22 Thread Ashcraft, Roy W CTR USAF AFWA 2 SYOS/SYOE
, Contractor, 2 SOS/SYOE Remedy ARS Support, SAIC (402) 294-8225, DSN 271-8225 roy.ashcraft@offutt.af.mil -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ashcraft, Roy W CTR USAF AFWA 2 SYOS/SYOE Sent: Wednesday, September

Set Fields from SQL

2010-09-22 Thread Ashcraft, Roy W CTR USAF AFWA 2 SYOS/SYOE
I'm trying to do a set fields from SQL, however, the actual SQL command is variable. What I'm trying to find is a count of matching records for a query that the user is building on the fly. The SQL query is built in parts (which table it is pulling from and the where clause). The problem that I

Re: Changing row highlight color

2010-09-09 Thread Ashcraft, Roy W CTR USAF AFWA 2 SYOS/SYOE
Shane, In the 7.5 Mid-Tier guide, page 83 (section is page 74-86). tr.SelPrimary td and tr.SelSecondry td affect the primary and secondary row selections You would edit these in the appropriate arsystem.css file (midTierInstallDir\resources\standard\stylesheets). If you only want your changes