Has anyone used the new data management (Patch 9003) process for loading
data into ITSM 7. yet? I was reading through the document and it
doesn't appear that this should be used for normal people creation. If
anyone can share how they perform their daily or weekly people creation
(other than
@ARSLIST.ORG
Subject: Re: Data Management Administrators Guide
**
No, it says it's just for initial data load. Effective Technology's
product can be used as efffectively for both initial and maintenance
loads.
Rick
On 12/12/07, Bowen, Marc [EMAIL PROTECTED] wrote:
**
Has anyone used the new
On 12/12/07, Bowen, Marc [EMAIL PROTECTED] wrote:
**
Has anyone used the new data management (Patch 9003) process for loading
data into ITSM 7. yet? I was reading through the document and it
doesn't appear that this should be used for normal people creation. If
anyone can share how they perform
Do a set field action to the table to the number in the table you would
like to go. This can be done with an integer field or by setting the
value to a number ex: 4. This will select a single row from the table.
Ex:
html
body
I have to find out the employee id is in the organization of a
particular director based on a persons employee id.
What I have done so far is to identify the person's manager and the next
level manager.
I don't know how many levels there will be between the first person and
the director, so I
I have an open bug (SW00281259) related for push field actions in v7.1
Ever since upgrading to 7.1 my push fields which do check against a NULL
value don't work. I have to do an unconditional push now. For example
in a push filter I have $field1$ = 'field1' and $field2$ != 'field2' and
the value
You only see this message because you are an administrator, regular
users will not see that
Marc Bowen
Remedy Skilled Professional
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Cheeti
Sent: Tuesday, November 06,
Me too.
Marc Bowen
Remedy Skilled Professional
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rootuja Ghatge
Sent: Tuesday, July 31, 2007 1:12 PM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Skilled Professionals
No you're not missing something, it's a bug. We experienced the same
thing also.
Marc Bowen
Remedy Skilled Professional
Office (201) 307-8274
[EMAIL PROTECTED]
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of
Figured I should let the list know about this:
Whenever you preview or run a report and include status history the
values are incorrect. I have seen on multiple forms where there is no
value in a status history selection when looking at it through the
client (Control + H) but when I create a
Does anyone know if it is possible within ARS to show text when the
mouse hoovers over a field?
ARS 7.01
Solaris 5.10
Oracle 10
Thanks in advance
Marc Bowen
Remedy Skilled Professional
[EMAIL PROTECTED]
html
body
Hope someone can help:
I would like to know if there is a way to dynamically change the login
and/or logout jsp pages based on the application that the user is in.
What I mean is if we have 10 web applications, I would like the screen
that comes up after the user logs out to be custom for that
I just noticed that this also affects existing workflow not just newly
created workflow.
I had an escalation that where the run if was status history closed time
and now it says status history open time.
-Original Message-
From: Bowen, Marc
Sent: Tuesday, April 17, 2007 11:45 AM
To: arslist@ARSLIST.ORG
Subject: Re: Status History Bug
AR Server version? OS?
I guess this will be the same as Axton's bug:
http://arswiki.org/bugs/show_bug.cgi?id=42
On 4/17/07, Bowen, Marc [EMAIL PROTECTED] wrote:
**
I have a defect I posted SW00260084
STEPS TO REPRODUCE:
Log
I have a defect I posted SW00260084
STEPS TO REPRODUCE:
Log into the Administrator Tool
Create a form
Save it
Create a filter Push Fields Action
Name: Character Field
Value: Select Field-Status History -Time -Closed Click on Add Action
Save the Filter
3. ACTUAL RESULTS:
$Status
If you put the persons or groups email address in the CC section of the
notification filter it will show everyone that the email is going to.
If this is a variable then you can build the list (separated by a ; or
a ,) and put that field in the CC section of the notification filter
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body
All,
I am trying to set a field on a display only form from a URL.
I have a display only form with a hidden field and a table. I would
like to send my users an email that they click that will bring them to
this display only form and set the hidden field with a value. This
value is dynamic so
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