Re: RKM 7.2 - Anyone integrated it with ITSM?

2008-04-03 Thread Consultant Al
M to deal with so many operating companies. BMC got a new war file out to me in about a week's time, which fixed the issue completely. Jennifer Meyer Data Manager Mystikal Solutions From: Action Request System discussion list(ARSList) on behalf of Con

RKM 7.2 - Anyone integrated it with ITSM?

2008-04-01 Thread Consultant Al
Hi all, Has anyone started using RKM 7.2 in a productive Envt? Also has it been integrated with Remedy ITSM and are they any known issues while integrating? Regards, Alty ___ UNSUBSCRIBE or access ARSlist A

Re: Changing banner of all forms

2007-12-02 Thread Consultant Al
Hi, Technically this should work. you could do it rename the old image to a new filename and then save your company logo as the original file name that way your logo will be displayed as the logo on every page. Regards, Al From: Action Request System discussion list(ARSList) [mailto:[E

Re: KM Error on Incident

2007-11-14 Thread Consultant Al
Hi, I faced a similar problem and the cause of it was the firewall. By applying the latest patches of SQL server it was resolved. Please make sure that u can communicate on the default port that u have kept. Regards, Al -Original Message- From: Action Request System discussion list(ARSLi