Hmm. If you set your KMS_config.xml to Remedy authentication then I would be
looking at doc ID: 20007163. That was what my issue was.
Jeff
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Guillaume Rheault
Sent: Friday,
)
[mailto:arsl...@arslist.org]on Behalf Of Gramlich, Jeff
Sent: Tuesday, July 06, 2010 6:06 PM
To: arslist@ARSLIST.ORG
Subject: Re: Escape out of Hit list in RKM integration
Sounds like you’re not familiar with the fields I mentioned in my first post.
The Hit List field is part of RKM. This is a view fie
escape out of do you mean for it change Tabs or what?
Alan Blake
Knowlysis
--- On Tue, 7/6/10, Gramlich, Jeff wrote:
From: Gramlich, Jeff
Subject: Escape out of Hit list in RKM integration
To: arslist@ARSLIST.ORG
Date: Tuesday, July 6, 2010, 2:49 PM
**
Hi
Testing
RKM 7.2 Patch 3
In ARS 6.3
Hi
Testing
RKM 7.2 Patch 3
In ARS 6.3
Have a test subject w/special visual needs. Who uses JAWS.
In test subject's view, I've added in the Hit List (View Field) and the Refresh
Search button.
Testing has ran into a bump. Can't escape out of the Hit list using key
commands. Have found none in JAW
Hi Carin
Yes running ARS 6.3 w/RKM 7.2 patch 3.
I had to set authentication to Remedy in the KMS_config.xml, and which worked
till I updated RKM 7.2 to Patch 3. Then I had to add a character field
'Groups' in the KMS:Session form (The Custom HD integration def file supplied
was missing this whi
RKM: Which version
**
7.2
Alan Blake
Knowlysis
--- On Wed, 3/31/10, Gramlich, Jeff wrote:
From: Gramlich, Jeff
Subject: Features in RKM: Which version
To: arslist@ARSLIST.ORG
Date: Wednesday, March 31, 2010, 12:06 PM
**
Hi all. Where is which version of RKM support this? 7.2 .5 .6 8.
Hi all. Where is which version of RKM support this? 7.2 .5 .6 8.?
Leverage Existent Data
-External data can also be indexed without being imported (e.g. MS
SharePoint)
thanks
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