Re: RKM Authentication

2010-07-09 Thread Gramlich, Jeff
Hmm. If you set your KMS_config.xml to Remedy authentication then I would be looking at doc ID: 20007163. That was what my issue was. Jeff -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Guillaume Rheault Sent: Friday,

Re: Escape out of Hit list in RKM integration

2010-07-06 Thread Gramlich, Jeff
) [mailto:arsl...@arslist.org]on Behalf Of Gramlich, Jeff Sent: Tuesday, July 06, 2010 6:06 PM To: arslist@ARSLIST.ORG Subject: Re: Escape out of Hit list in RKM integration Sounds like you’re not familiar with the fields I mentioned in my first post. The Hit List field is part of RKM. This is a view fie

Re: Escape out of Hit list in RKM integration

2010-07-06 Thread Gramlich, Jeff
escape out of do you mean for it change Tabs or what? Alan Blake Knowlysis --- On Tue, 7/6/10, Gramlich, Jeff wrote: From: Gramlich, Jeff Subject: Escape out of Hit list in RKM integration To: arslist@ARSLIST.ORG Date: Tuesday, July 6, 2010, 2:49 PM ** Hi Testing RKM 7.2 Patch 3 In ARS 6.3

Escape out of Hit list in RKM integration

2010-07-06 Thread Gramlich, Jeff
Hi Testing RKM 7.2 Patch 3 In ARS 6.3 Have a test subject w/special visual needs. Who uses JAWS. In test subject's view, I've added in the Hit List (View Field) and the Refresh Search button. Testing has ran into a bump. Can't escape out of the Hit list using key commands. Have found none in JAW

Re: RKM Authentication

2010-06-04 Thread Gramlich, Jeff
Hi Carin Yes running ARS 6.3 w/RKM 7.2 patch 3. I had to set authentication to Remedy in the KMS_config.xml, and which worked till I updated RKM 7.2 to Patch 3. Then I had to add a character field 'Groups' in the KMS:Session form (The Custom HD integration def file supplied was missing this whi

Re: Features in RKM: Which version

2010-04-01 Thread Gramlich, Jeff
RKM: Which version ** 7.2 Alan Blake Knowlysis --- On Wed, 3/31/10, Gramlich, Jeff wrote: From: Gramlich, Jeff Subject: Features in RKM: Which version To: arslist@ARSLIST.ORG Date: Wednesday, March 31, 2010, 12:06 PM ** Hi all. Where is which version of RKM support this? 7.2 .5 .6 8.

Features in RKM: Which version

2010-03-31 Thread Gramlich, Jeff
Hi all. Where is which version of RKM support this? 7.2 .5 .6 8.? Leverage Existent Data -External data can also be indexed without being imported (e.g. MS SharePoint) thanks This message is intended for the sole use of the addressee, and may co