UNCLASSIFIED
When you say you're using the "AR System user name and password ", it almost 
sounds line you're using the "aradmin" user?  Which will not work.
 
The login you should be using is a Remedy user (ie, a user defined in the 
"User" table). 
 
On 06/26/12, Shafqat Ayaz wrote:
> ** 
> 
> 
> Seems to be an issue with how you have set up your dynamic parameter. If you 
> cannot run it from Crystal, then I would check that. At the very least you 
> should be able to run it from Crystal. What parameter are you using and how?
> 
> 
> 
> Shafqat Ayaz 
> 
> 
> 
> 
> 
> 
> 
> 
> > From: Wirasat Siddiqi <wirasat_sidd...@ao.uscourts.gov>
> > To: arslist@ARSLIST.ORG 
> > Sent: Tuesday, June 26, 2012 4:56 PM
> > Subject: Re: Crystal Report Dynamic Parameter Issue
> > 
> > 
> > ** I have added the report to Report form. I am able to run other reports 
> > that do not involve dynamic parameters. However, when I run the report that 
> > has a dynamic parameter, it does not run either from Crystal or from remedy 
> > User tool. 
> > 
> > Thanks, 
> > Wirasat Siddiqi 
> > Desk Phone: 202-502-3204 
> > Cell: 202-368-7190 
> > Email: wirasat_sidd...@ao.uscourts.gov 
> > 
> > 
> > 
> > From: Shafqat Ayaz <shafq...@yahoo.com> 
> > To: arslist@ARSLIST.ORG 
> > Date: 06/26/2012 11:53 AM 
> > Subject: Re: Crystal Report Dynamic Parameter Issue 
> > Sent by: "Action Request System discussion list(ARSList)" 
> > <arslist@ARSLIST.ORG> 
> > 
> > 
> > 
> > ** 
> > Wirasat 
> > How are you running the report? If through Crystal then try running it with 
> > the same credentials(I presume you have tried that), if through Remedy, 
> > then depends. Did you add it to the current reports? 
> > Normally that happens when it cannot connect to the database properly. 
> > Check to see that your ODBC connection is set up correctly. 
> > 
> > 
> > 
> > Shafqat Ayaz 
> > 
> > 
> > From: Wirasat Siddiqi <wirasat_sidd...@ao.uscourts.gov>
> > To: arslist@ARSLIST.ORG 
> > Sent: Tuesday, June 26, 2012 3:05 PM
> > Subject: Crystal Report Dynamic Parameter Issue 
> > 
> > ** I am working on a crystal report using AR System ODBC driver. The report 
> > is going to have a dynamic parameter that should prompt for the input 
> > values. I created the parameter and saved the report. However, when I try 
> > to run the report, it opens up the authentication window to run the report. 
> > I type the AR System user name and password but it does not get passed from 
> > that screen keeps asking user credentials. Has anyone experienced it? 
> > 
> > Thanks, 
> > Wirasat Siddiqi 
> > Desk Phone: 202-502-3204 
> > Cell: 202-368-7190 
> > Email: wirasat_sidd...@ao.uscourts.gov _attend WWRUG12 www.wwrug.com 
> > ARSlist: "Where the Answers Are"_ 
> > 
> > 
> > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ 
> > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
> > 
> > 
> > 
> > 
> > 
> 
> 
> 
> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
  
--
Dan Gray
dan.gr...@us.army.mil
703-725-7904
UNCLASSIFIED

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