.net apis 9.0/9.1

2016-02-09 Thread Halleux, Jean-Louis
Hi listers, Does someone know where I can find .net apis for 9.0 or 9.1 ? Thanks a lot. Jean-Louis Halleux ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

Re: Learn Remedy Script - Reg

2012-10-01 Thread Halleux, Jean-Louis
Hello, Do not forget that changing the login needs to be done in any row of any table, as the submitter, the assignee or the status history could contain the login. As Sylvain did, I wrote a script (for Oracle) that reads all character fields from the database, and dynamically creates update quer

Re: Looking for an app

2012-04-03 Thread Halleux, Jean-Louis
Hello Larry, The application published by ARSmarts (www.arsmarts.com) can do that for you (and much more). They just started a new beta program, so it is a good opportunity for you to test it for free. Jean-Louis -Original Message- From: Action Request System discussion list(ARSList) [ma

Re: AttachmentPopup buttons not functioning as expected

2012-03-27 Thread Halleux, Jean-Louis
Hello, Have you tried to flush the cache of the midtier ? With my ITSM 7.6, the cache gets corrupted weekly, and I have similar behaviour with some forms. Best regards, Jean-Louis From: Action Request System discussion list(ARSList) [mailto:arslist@ARS

Re: Trying to build a view form to a Remote Oracle DB from a Remedy SQL DB

2012-03-06 Thread Halleux, Jean-Louis
Hi Gary, According to my experience, creating a view form on a db link does not work well. What I usually do in that case is creating an SQL view, in the DB direclty, that will use the db link; and then create the view form on the SQL view. Best regards, Jean-Louis Halleux -Original Message-

Re: am I missing something? filter phases

2010-11-26 Thread Halleux, Jean-Louis
I am afraid the information in the previous post is not correct. When you make a Push field action in a filter ending with `!, you force the action to be executed in phase 1. But on submit, the Request ID field is known only in "transaction phase", which is after phase 1 and before phase 2. So y

Installing RKM 7.5

2010-06-08 Thread Halleux, Jean-Louis
Hello, I try to install RKM 7.5 patch 1 on Oracle 10g. I use jdk/jre 1.6 and Tomcat 6.0. The installation succeeds, but the post_installation fails, when trying to connect to Oracle. I always receive an error 0RA-01017 (invalid user/password), though I am quite sure my password is correct. I tr

Re: ARDBC LDAP

2010-04-21 Thread Halleux, Jean-Louis
Hi Misi, Have you been able to find the source of the AREA/ARDBC plugins ? I am very intersted in getting these. Best regards, Jean-Louis -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Misi Mladoniczky Sent: mercredi 21

Re: need to design a counter

2010-04-21 Thread Halleux, Jean-Louis
Hi Raj, Create 2 filters and a temporary checkbox on form 1 1 filter is linked to form 2, and it does a push to form 1, setting the temporary checkbox to 0 The other filter is linked to form 1, and it does a set action. The Run If is 'TR.Checkbox' = 0, and the Set Field is Integer field = Integer

Data model

2010-04-01 Thread Halleux, Jean-Louis
Hi, Does anyone know it a data model exists for ITSM 7.5 or 7.6, with, at least, primary and foreign keys ? Thanks. Jean-Louis This message was successfully scanned against all known virusses by McAfee Groupshield. __