Creating Template in Remedy.

2010-02-28 Thread ITN (Atif Akbar)
Guys, Any idea how to create a template in remedy. I need to create a change request template which should have built in tasks for internal teams. The issue is Every time Service Desk has to create these Tasks on creation of new change. Thanks & Regards Atif DISCLAIMER: "This e-mail message

Assets Management - Automatically - Co-relating People with Assets

2009-12-16 Thread ITN (Atif Akbar)
Hi All, I need to import Asset records (approximately 10,000) I have people ids available against the assets. Is it possible to co-relate CIs with People automatically while uploading the data. I am using Remedy 7. BMC Remedy Import 7.1 Thanks & Regards Atif Akbar DISCLAIMER: "This e-mail

Assets CIs Remove

2009-12-15 Thread ITN (Atif Akbar)
I have requirement to remove the current assets and import the new list. I need to know which is best way to remove the assets (CIs). If I go search and then apply delete option or is there anything else should also be considered. Thanks & Regards Atif Akbar DISCLAIMER: "This e-mail message i

fast way to find the object in Remedy

2009-12-14 Thread ITN (Atif Akbar)
Hi, I am using Remedy 7 and need to know the quickest way to find that Objects (e.g. active links, Filters) related to Form. Thanks & Regards Atif Akbar DISCLAIMER: "This e-mail message including any of its attachments is intended solely for the addressee(s) and may contain privileged inform