CMDB/AM upgrade 7.6.04 plan

2011-03-25 Thread Jason Alexander
Hi, We are looking to install Remedy 7.6.04 along with CMDB and Asset Mgmt (v7.6.04) We currently have CMDB 2.1 with AM 7.1 and we are planning to install a vanilla version first and then customize it per our needs. Can somebody please provide a list of activities that has to be done for the

Re: Question regarding a CMDB concept

2011-02-12 Thread Jason Alexander
discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Jason Alexander *Sent:* 11 February 2011 17:02 *To:* arslist@ARSLIST.ORG *Subject:* Question regarding a CMDB concept ** Hi, CMDB v2.1 Topology Discovery 1.6 Remedy v7.1 Scenario: Assume that Hosts 'A' and 'B

Question regarding a CMDB concept

2011-02-11 Thread Jason Alexander
Hi, CMDB v2.1 Topology Discovery 1.6 Remedy v7.1 Scenario: Assume that Hosts 'A' and 'B' are connected/linked to the same IP End Point 'C'. These are being discovered by Topology Discovery. Per my understanding, within the Topology Dataset in CMDB, there should be 1 CI corresponding to 'A' in

ARSPERL SOAP webservice consumption error

2010-10-13 Thread Jason Alexander
Hi List, ARS 7.1p8 MT 7.1p8 I am trying to consume a webservice via ARS PERL (written in EPIC IDE) using Activestate PERL installed on my win xp sp2 laptop. I have installed SOAP::Lite package and Crypt::SSLeaY package for SOAP calls over HTTPS. Here is the code -- === use

Re: ARSPERL SOAP webservice consumption error

2010-10-13 Thread Jason Alexander
:soapenv:Server.userException* and sometimes *Fault :ERROR (302): Entry does not exist in database; Faultcode :soapenv:Server.userException* Any ideas? PS: Ignore the ARSPERL in the subject line..its just a SOAP webservice consumption call. -- Thanks, Jason On Wed, Oct 13, 2010 at 5:56 PM, Jason Alexander

Re: ARSPERL SOAP webservice consumption error --RESOLVED

2010-10-13 Thread Jason Alexander
--- From: Action Request System discussion list(ARSList) [mailto: arsl...@arslist.org] On Behalf Of Jason Alexander Sent: Wednesday, October 13, 2010 7:27 AM To: arslist@ARSLIST.ORG Subject: ARSPERL SOAP webservice consumption error Hi List, ARS 7.1p8 MT 7.1p8 I am trying to consume

Re: ARSPERL SOAP webservice consumption error --REALLY RESOLVED

2010-10-13 Thread Jason Alexander
correction..added missing - ' --- at the end of Modified Time: SOAP::Data-name(Qualification)-value('Modified Time'=\09\/24\/2010\)-type('xsd:string'), #use database name -- Thanks, Jason On Wed, Oct 13, 2010 at 9:33 PM, Jason Alexander jaseon.alexan...@gmail.com wrote: Thanks to both of you