7.6.04 sp2/sp3 Performance

Hi listers, I would like to know if anyone is experiencing performance issues with 7.6.04 sp2 or sp3 (ITSM and ARsystem) on windows server 2008 vm's with MS SQL Server db. High memory usage, memory not reclaimed, high cpu usage or anything else related to performance. Your input will be

Java Monitoring

Does anyone know how to monitor the java processes that are started on the arserver via the armonitor config file using the jconsole or jvisualvm? Have tried but with no success. Is it even possible? Thanks JRW ___

Re: Java Monitoring

Yes I have tried that but when I restart the arserver I get plugin errors. Here is what I have tried. -Dcom.sun.management.jmxremote -Dcom.sun.management.jmxremote.port=8086 -Dcom.sun.management.jmxremote.ssl=FALSE -Dcom.sun.management.jmxremote.authenticate=FALSE

Re: Java Monitoring

I would get a pluginsvr not found when opening the Overview console. But now it is working and I don't get the error. Thanks to LJ and everyone for your help. ___ UNSUBSCRIBE or access ARSlist Archives at

ARERR 372 in arerror.log

Hi all, Here are my system details: ARServer 7.5 patch 7 ITSM 7.6.01 Windows NT MS SQL 2005 AR Server Group with 2 servers This is my first time trying the list out. Recently seeing this getting this error message in the arerror.log. 390603 : Could not create alert event (ARERR 372) Thu Sep

Test

Test ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are

Re: ARERR 372 in arerror.log

Forgot to mention, we are not using Remedy Alert. The alert services is not running. Thanks listers. Joe Williams ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList:

Re: ARERR 372 in arerror.log

Thanks for replying. I have had api logging turned on. What should I be looking for? Joe W ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are

Re: ARERR 372 in arerror.log

Thanks so much for your response. Deleted a field from what form? Alert Events form? We are currently not using Alert. Thanks Joe ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11