ARJAVAPLUGIN Timeout setting (web service consumption)

Hello, I am able to use a filter to successfully consume a remote web service when the filter runs on a Solaris, Oracle, AR 7.6.04 system. The same filter, however, generates a timeout error (see arjavaplugin.log below) indicating a ws timeout of 2 seconds when I run it on a

Install ITSM 7.6.04 with SQL 2012?

Hello, I am planning on installing ITSM 7.6.04 using VMWare/Windows/MSSQL. Since SQL 2012 is fairly new I wanted to check if there are any known problems with this version of the database. Do you recommend going with SQL 2012 or 2008 R2? Thanks for your suggestions. Ken Leihkauff North

Problem Importing Definitions (7.6.04SP1)

Hello, We are having peculiar symptoms when importing some definition files. (The definition files were exported from a 7.6.04SP1 system.) If I export a deployable application or a fairly large set of forms and related workflow (say 40 forms), I am able to import the definitions into a NEWLY

Re: ARS 7.1 Upgrade to 7.6.04 SP1 - Installer ORA ERRORS

the data type, and put the value back (by selecting it from the cloned table) and then run the installer -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Leihkauff, Kenneth G Sent: Wednesday, October 12, 2011 11:24 AM

ARS 7.1 Upgrade to 7.6.04 SP1 - Installer ORA ERRORS

Hello, Has anyone experienced similar problems when upgrading from 7.1 to 7.6 ARS? I've submitted a ticket to BMC but they have not indicated this is a known problem. More specifically, I'm upgrading 7.1 patch 6 ARS to 7.6.04 SP1 ARS. This is Solaris 10, Oracle 11g. The installer completes

Email Engine Scaling

Hello, Background: We have an AR system running 7.1, Oracle 10g, Solaris 10. The ARS is running on the same server as the database; there is no Server Group configuration. Question: To scale the email engine, is it possible to run two instances of the email engine on the same server and

Remedy ARS 508 Compliance Evaluation for Government

Hello, Does anyone know if BMC has provided help with completing the government's 508 Evaluation Template, like the one shown below? Thanks for any guidance or insight to completing the template or obtaining details from BMC. I have seen BMC's whitepaper for guidance when developing ARS

Re: Remedy ARS 508 Compliance Evaluation for Government

to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Leihkauff, Kenneth G (LEIHKAUFFK) Sent: Wednesday, June 01, 2011 03:14 PM To: arslist@ARSLIST.ORG