Does ARS, email engine, etc require JDK or can we just install the stand
alone JRE?
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Check your Tomcat (or web server) logs for more info on what's going on.
Typically it's because the cert from your SSO server is not in the java
keystore on your mid-tier or vice versa so double check that.
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So I figured out that its SQL commands that create the report (not the best
thing to mess with). So my next question: Is it possible to have the
compare,txt as an input to workflow and do a find and replace (instance ID
for CI Name) and spit the .txt file back out?
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I was able to set up the Compare activity as per the information provided in
the guide. But was wondering if anyone knows how or if is it possible to
configure the report generated by the compare activity to show the CI Name
in the first and second datasets
instead of (or in addition to) the I
When you say two contending for the same port...are you referring to the
plug-in ports? Most of my entries in the ar.cfg file for plug-in alias
reference port
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Se
It is load balanced and in the ar.cfg file we have the individual host names
and on BEM side we have it pointing to the LB name.
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All,
I'm seeing an error when trying to create new tickets (or update existing
tickets) "Cannot establish a connection to the AR System Plug-in server"
I validated all the correct lines are added to the ar.cfg file on both of
our servers and that the plug-in server is running.
The strange thing
We've had a ticket open with BMC support for at least two weeks to
troubleshoot the integration to Analytics. So far they have only asked to
collect logs and refuse to have a webex.
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Hi,
Has anyone successfully implemented Atrium SSO using CAC authentication? If
so I'm looking for some help on how to correctly set it up since the
documentation and BMC support are quite lacking.
TIA,
Mike
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Is there an easy way to remove or modify the OOTB Pre-Defined Searches on the
Asset Mgt Console? If so how?
ITSM 7.6
TIA
Mike
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Thanks...that worked.
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_
I actually created it through the old CMDB Console and when I click View from
the datasets drop-down there is nothing about permissions or user access.
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All,
I created a dataset for the integration with ADDM and I want certain users
of Asset Mgt to be able to see/search for CIs in that dataset. I have a user
with Asset Admin and Asset Config permissions but he can't select the
BMC.ADDM dataset from the AM Console. Am I missing something or can som
Hi All,
Has anyone successfully integrated Analytics with Siteminder for SSO? If so
did you have to configure group mappings in the LDAP Authentication
configuration? We initially tried to configure just LDAP but our structure
is flat (aka no groups) and SAP/BMC said that groups are needed within
All,
We are looking to add some disclaimer text to the login page of BMC
Dashboards. Does anyone know where to start? I can't seem to find any
logon.jsp or login.jsp files to modify like we did for mid tier.
TIA
Mike
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Thank you Jason...I must have missed this section in the guide but it worked
like a charm.
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All,
When using the Atrium Explorer to view a CI and it's related CI's it seems
to default to the CI Description (Short Description) for the Display Name as
opposed the CI Name. Does anyone know if this can be changed to default to
the CI Name? If so how can I do that?
TIA
Mike
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After reviewing the logs when creating a relationship manually it seems like
there is more going on then just a record being created in the BMC CORE
Dependency form. Are there any other supplement forms that need to have data
in order to make this is a legit relationship?
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We have approx 5K CIs of class type Document. Currently there are no
relationships between this CIs in the CMDB. I would like to be able to
create relationships between them but do it in a bulk fashion via flatfile.
I was under the assumption you could load relationship data using AIE but I
don't s
All,
Does anyone have any suggestions on the best way to bulk load relationships
between existing Document CIs? I looked through AIE but there does not seem
to be a selection for the Document CI type when creating a Relationship
mapping.
TIA
Mike
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