GLEWF Sorting

2010-04-16 Thread Rem Valenzuela
I've searched for an answer to how to sort using the GetListEntryWithFields method using the 7.1 .NET API. I've not found any good examples in VB. Here is a C# example that I was able to get, but am having trouble with translating the "sortinfo" piece of the command. Can someone help? Does

Re: Examples of C# - ARS .Net API

2008-02-08 Thread Rem Valenzuela
Here's some links that the List provided for me back a few months ago... If I remember correctly they were C++. http://www.remedy.com/customers/dht/archive/09-01-2004_B.htm Some programs that use the remedy .net api are available at:http://arswiki.org/projects/dotnetutilClick the Browse So

Creating objectdatasource in asp.net

2007-10-25 Thread Rem Valenzuela
Hi All, I am familiar with how to connect using asp/vbscript to access remedy and update/retrieve data using the API. I am not familiar with creating a objectdatasource in asp.net 2005 and using a datagrid to view data (not necessarily to update it). Has anyone done this successfully? If so

Re: HELP

2007-10-11 Thread Rem Valenzuela
I have had this happen to me before. The form was there, just not available to any of the users. And it was still in the database with records still in it. I had to call Remedy Support, quite frankly this was one of the few times they were really helpful. Nonetheless, the guy I talked to wa

Re: Miscellaneous tli errors???

2007-04-20 Thread Rem Valenzuela
The Miscellaneous TLI Error suggests that at one point the client was talking to the server, but now that communication has been interrupted or the server is no longer responding. Hope that helps. > Date: Fri, 20 Apr 2007 13:41:52 -0400> From: [EMAIL PROTECTED]> Subject: Re: > Miscellaneous

Re: API & .NET/C++

2007-04-18 Thread Rem Valenzuela
Thanks for all the suggestions... I'll check them out. > Date: Wed, 18 Apr 2007 08:28:22 +1000> From: [EMAIL PROTECTED]> Subject: Re: > API & .NET/C++> To: arslist@ARSLIST.ORG> > If you're specifically after C#, > do a search of the list archives - I remember a lister (Brandi?) putting up > an

API & .NET/C++

2007-04-17 Thread Rem Valenzuela
Anyone know of anyplace where I can look at some free sample code using VB.NET or C++ for the Remedy API? I'm a relative newbie to the Remedy API and am intermediate in ASP.NET and C++. I looked at the examples in the e-books, but it doesn't seem to address some questions I have about it.

Re: MS SQL Linked Server error

2007-03-12 Thread Rem Valenzuela
What version is the other server O/S and SQL version? I ask because there seem to be issues with the MS Distributed Transaction Coordinator, SQL and versions of W2K server and W2K3 Server. In our situation, we were able to return results using Query Analyzer, but Remedy wouldn't work or only

Another DST Question - 6.3 patch 20

2007-03-06 Thread Rem Valenzuela
List, I've tried to go through the last several weeks and days for the DST issues and did not find this subject so pardon if it is a duplicate. We've recently upgraded to ARS 6.3 patch 20 for the AR Server and Midtier. We have some due date calculations that calculate up to a number of days

Re: Notify a dynamic group of recipients

2007-03-05 Thread Rem Valenzuela
I'm not sure I know what it is you want to do, but we send notifications to pre-defined groups via a secondary form that we have a multi line character field, each line has a different email address, we do a query to the form and set the value of the multi-line character field as the address for

Re: Help with Windows Vista

2007-02-27 Thread Rem Valenzuela
I've been using 6.3 patch 20 client tool on a Vista Enterprise machine for about a week. The only problem I had was installing it, in order to install it, I had to set the windows compatibility on the setup file to XP (SP2). After doing that, it installed beautifully and have had no other prob

Re: Caught exception :Object Expected

2007-02-27 Thread Rem Valenzuela
We got this "Caught Exception" error as well, all we did was have our users clear their internet cache and start a new browser session. That worked for us. > Date: Tue, 27 Feb 2007 09:13:37 -0600> From: [EMAIL PROTECTED]> Subject: Re: > Caught exception :Object Expected> To: arslist@ARSLIST.ORG

Re: Weird IE pop-ups

2007-02-15 Thread Rem Valenzuela
Yes, we saw this A LOT! In our situation almost all users were corrected by deleting internet cache and cookies. (don't ask me why, I didn't get into it that deep) Closing the current browser, then starting a new one. If THAT didn't handle it a reboot afterwards did. ALSO FYI for those upgrad

Re: ARLogAnalyzer output

2007-01-31 Thread Rem Valenzuela
BTW, to answer your question, AVG Idle time is more important because it gives you a reference over time about how busy the thread was. The MIN Idle time only gives you a point in time reference... meaning, it tells you ONLY how long the shortest period was before the thread recieved another re

Re: ARLogAnalyzer output

2007-01-31 Thread Rem Valenzuela
I've spent countless hours reading and analyzing files like this and troubleshooting performance problems for the last couple years with more than 70% increase in performance. In my case the AVG Idle time was less than a second and in some cases very close to zero. We ended up doubling the

Re: Escalation question

2007-01-29 Thread Rem Valenzuela
Mike, I would create a working date field on the form, and set it to $TIMESTAMP$ every time there is an entry made to the worklog, then with your escalation, you can check Status = 'Working' and Last Worklog Entry < $TIMESTAMP$ - 129600 Hope this helps. Rem Date: Mon, 29 Jan 2007 11:58:55

Re: DSO - Yes or No

2007-01-24 Thread Rem Valenzuela
We use DSO quite a bit with some good success. But giving an opinion on whether you should use it or not, without knowing anything about how you want to implement it or what you are doing is difficult to do. Rem Date: Wed, 24 Jan 2007 15:54:36 -0500From: [EMAIL PROTECTED]: DSO - Yes or NoTo

Re: How to start using field 112 after 200k rows

2007-01-23 Thread Rem Valenzuela
I'm using a custom application and we are working on getting the same thing implemented. I don't know if you are using an out of the box app so my answer may make some kind of sense, it may not. Nonetheless, why not use computed groups? I've got some screwy requirements that are making me

Re: RE : Re: Cannot start server

2007-01-21 Thread Rem Valenzuela
I've seen this quite a few times. There are some things to check. I'd suggest starting debugging as it was suggested below, the switch is Debug=1 which would start a SQL log. Then try to restart the service. That way you can follow the sql log to find out which SQL call is causing the ex

Re: Need advise on entry point

2006-12-13 Thread Rem Valenzuela
If this is the application list field on the homepage, you can manage what's groups see what entry points by setting view permissions to the form and setting it as an entry point. If I remember correctly, anyway. But I do know it has to do with permissions. Hope this helps, Rem Valen

Re: scrolling message in remedy

2006-12-13 Thread Rem Valenzuela
default" on it or not, but if the above doesn't work then I'd try that. Hope this helps, Rem Valenzuela Date: Tue, 12 Dec 2006 11:58:11 -0800From: [EMAIL PROTECTED]: Re: scrolling message in remedyTo: [EMAIL PROTECTED] Hi All, I am new to this concept; p