Import ARERROR 405 ARS 5.1.2 on Display Only forms...

2006-12-13 Thread Rick Phillips
Hello all, I'm importing a heavily customized version of the Remedy Management form (HD 5.5) from a def file to a ARS 5.1.2 server, and rec'ing ARERROR 405. A quick search of the ARSList archives shows a posting entitled Import Problems that discusses core fields being successfully added to DO

Re: Mid Tier

2006-12-12 Thread Rick Phillips
What version are we talking about here? Or does it matter? Thanks, rp ARSList wrote: I heard 4MB too. However, we have 1GB on a Mid-Tier server (Dual 2.8Ghz, 1GB RAID 5 Intel) with ASAPI. I have only seen 32 maximum concurrent users on our IIS web box. It is has 512MB for the Java startup.

Re: Installing AR 7.0 fresh install...

2006-11-08 Thread Rick Phillips
Joe, Check out Kelly Deaver's post from 7.24.2006 entitled: 7.0 Installation. rp Joe DeSouza wrote: Noted and thanks for your input.. For some reason I thought it was supposed to be the last application that you have to install.. after all other ITSM applications... Joe D'Souza Remedy

How to find shared objects...

2006-10-27 Thread Rick Phillips
Hello to all, I need to find any workflow objects that are shared by more than one form. I can't rely on a naming convention. How would I go about this? Thanks, Rick ARS 6.0.1 Ora 9i HD 5.6 ___ UNSUBSCRIBE or access

Re: How to find shared objects...

2006-10-27 Thread Rick Phillips
Perfect, David, thanks! ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are

Re: Workflows on Button Not working

2006-10-10 Thread Rick Phillips
Do the active links have the same firing order? What does the a/l log show? Gopala Krishna Peela wrote: Hi, The workflows on one of the button in my application not working in server2 after migration from server1 to server2. What could be the reason...? Thanks and Regards, Gopala

Re: BMCWorld happenings

2006-09-11 Thread Rick Phillips
Rick and All, David Easter, a BMC product manager, hosted a luncheon on Thursday of BUW. The goal was to generate feedback about the enhancement process (he is endeavoring to fix alot of broken processes, and made no excuses for past problems). However, another hot topic was how to enhance the

Re: Status-History values and general operations...

2006-08-28 Thread Rick Phillips
- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Phillips Sent: Friday, August 25, 2006 7:43 PM To: arslist@ARSLIST.ORG Subject: Status-History values and general operations... ARS 5.1.2 HD 5.5 Ora 9i I need an escalation to fire when a ticket

Status-History values and general operations...

2006-08-25 Thread Rick Phillips
ARS 5.1.2 HD 5.5 Ora 9i I need an escalation to fire when a ticket has been closed for 7 days. But when I compare $TIMESTAMP$ Status-History.Closed.TIME + 60*60*24*7 , I find errors in my escalation and arerror.log. Is it possible to perform operations against Status-History.*.* values?

Re: Request for Enhancement (RFE) community discussion at BMC UserWorld - open invitation

2006-08-25 Thread Rick Phillips
David, did you realize that some earlier sessions don't finish until 12:30 on Thursday? The first afternoon session begins at 2:00 (at least according to the schedule I have. Thanks, Rick ___ UNSUBSCRIBE or access

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