Re: Test Message, Please Ignore

2012-08-23 Thread Sugavanam K K
Good One. From: John Sundberg john.sundb...@kineticdata.com To: arslist@ARSLIST.ORG Sent: Thursday, August 23, 2012 11:31 AM Subject: Re: Test Message, Please Ignore ** Probably people's ability to ignore. Test failed. -John On Aug 23, 2012, at

Re: Data level Security

2009-02-28 Thread Sugavanam K K
multitenancy functionality.  It may not be as elegant and seamless as what you were trying to accomplish here, but should still be doable.   Lyle   From:Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG ] On Behalf Of Sugavanam K K Sent: Thursday, February 26, 2009 4:12 PM

Data level Security

2009-02-26 Thread Sugavanam K K
Following is the Requirement which I received form my client, I need some help to put this into place: We have a group YYY which will be using Incident Management system to create tickets and tickets created by them should not be seen by the any other users of the system. Following is what i

Remedy Code Backup

2008-04-03 Thread Sugavanam K K
Hi ALL, One of my friend has a requirement on the Remedy Code Backup. The requirement is that he needs to schedule a job on a weekly basics to just take code back not the data (tickets) in the system. FYI .. They are not using any source control on the system. Please advice if any one

SMPM

2008-01-17 Thread Sugavanam K K
Hi All, Do any one know what SMPM is and for it is used. Information on SMPM is appreciated. Thanks in advace. Regards, Sugan Never miss a thing. Make Yahoo your home page. http://www.yahoo.com/r/hs

Bulk upload on ITSM 7.0

2007-03-13 Thread Sugavanam K K
Dear All, We are implementing ITSM 7.0 for our company. We are in progress of configuring Opt Cat, Product Cat, and Assignments in the system, we have got around 10K of Product cat records, I would appreciate if any one let us if in case there is a way for bulk upload. Thanks in advance.

Work Flow not working in Mid-tier

2007-01-16 Thread Sugavanam K K
Hi, I have created a worflow with some active links.It is working fine in user tool but not in mid tier.I have created a active link which is using MAX function.I guess this might be causing the problem. Any suggestion will help. Thanks karthick