Re: HPD:IncidentInterface_create: making assignments

Thanks for the suggestions so far, sounds like a feature added to make sure you can’t make assignments through the HPD:IncidentInterface_create, appreciate anyone else that might have a solution not related to CFG:Assignment.

Re: HPD:IncidentInterface_create: making assignments

Thanks all, please close comments! Defect found, 7.6.04 workflow checks CTM:SupportGroup form rather than pulling the value from the CFG:Assignment. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend

Re: How-to?: Return Incident ID via HPD:IncidentInterface_Create

Sorry not using Web Service and if I use nextid it relates to one of the temp entries related to the incident creation but not from the incident itself. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org

BMC 1.0 (aka Remedy 7) Web

What is the general opinion of the web on Remedy 7? We are trying to do some demo testing and the web is VERY slow, and not just the initial load. Any other experience(s) to share? If yours is fast what are you doing?

Re: Remedy 7.0.1 patch 001 under a Load Balancer

We plan the samething and I would be interested in any info you might have. Do you have any capacity planning/hardware information/experience? The sizing doc doesn't really tell you much. ___ UNSUBSCRIBE or access

Re: ARS 6.0.1, patch 1497 DST issue for past date/time fields?

We specifically tested that and all looked ok. As a matter of fact we didn't see posted date/time differences on email received requests, mid- tier requests, requests through OV - nothing. The only issue was the posted one where the time in the Admin Tool is wrong. Also of course this hinges on