Re: ADV: comparing BMC's ITSM v9 against older versions

2015-07-29 Thread Tony Myers
2 new blog posts on communities that are applicable to this thread. Thought I would post here. 1) from Vipul Jain - https://communities.bmc.com/community/bmcdn/bmc_remedy_ar_system/blog/2015/07/27/remedy-90-vs-81-performance-comparison 2) from Tony Myers - https://communities.bmc.com/community

Re: ADV: comparing BMC's ITSM v9 against older versions

2015-07-22 Thread Tony Myers
Some things to consider when reading the current version of the report include the following... 1. Machine sizes and configuration. The deployment does not reflect a production environment or one that BMC would perform load and scale testing on in our lab – this is a reference environment that

Non-Unicode database

2014-05-13 Thread Tony Myers
Hi ARList, I doing some research on non-Unicode database usage with Remedy. Are there folks out there that still deploy non-Unicode DB's and if so, why? Do you plan to move to Unicode? Many thanks, TM ___ UNSUBSCRIBE

Re: FW: BMC Support

2013-11-22 Thread Tony Myers
Hi Koyb, I am the Remedy OnDemand Product Manager. There is currently a lot of focus around enhancing our customers support experience. Can you email me at tony_my...@bmc.com so we can set a time to discuss the details? Thanks, TM _