Data Migration after upgrade from 2 disparate ITSM instances

Hello Listers, Currently there are 2 different ITSM environments A and B running on different version 7.6 and 8.1. I’m planning to setup a single ITSM instance 9.1 by installing a standalone ITSM instance and migrating foundation data from 2 disparate ITSM instances (A+B). I’ve explored BMC

View DDL for ARSystem tables

Hello Listers, We have our ARSystem server installed on SQL server, there is a strange thing noticed for one of the forms which throws “Unique Index”error on creating duplicate records. I have checked the Indexes defined for the form but it doesn’t have “Unique Index” enabled. So, I would like

Blank out password for bulk of people profiles

Hello Listers, I’m trying to blank out passwords for bulk of people profiles. Generally in normal cases I do a modify all and type $NULL$ in the field I want to set it to NULL(or blank). This doesn’t work in password’s case in User form. I know this can be done from backend. Any other ideas to

Re: CMDB Data

Hi Koyb, There is a option Process Normalized CIs only in the merge activity in the Reconciliation job. By checking that option you can filter CIs which are normalized. Regards, Karthik. On Thu, Sep 5, 2013 at 9:58 PM, Koyb P. Liabt tekkyto...@aol.com wrote: ** ** Hi, Is there a way in

Re: web-services Issue

Hi Sachin, This error might be because the Server Name(as in the Web Service URL) is not present in Mid Tier AR Servers. You can add servers by Mid Tier Configuration tool. Regards, Karthik. On Wed, Jul 20, 2011 at 3:21 AM, Sachin Verma sachin.ve...@accenture.comwrote: ** Hi List, **