Re: {Remedy ARS} Re: need to design a counter

2010-04-16 Thread Joe D'Souza
Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]on Behalf Of Ravi Sent: Thursday, April 15, 2010 9:55 PM To: arslist@ARSLIST.ORG Subject: Re: {Remedy ARS} Re: need to design a counter ** Joe, This should happen only On S

Re: {Remedy ARS} Re: need to design a counter

2010-04-15 Thread Ravi
gt; Joe > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org]on Behalf Of Raj > Sent: Thursday, April 15, 2010 8:59 PM > To: arslist@ARSLIST.ORG > Subject: Re: {Remedy ARS} Re: need to design a counter > >

Re: {Remedy ARS} Re: need to design a counter

2010-04-15 Thread Joe D'Souza
cussion list(ARSList) [mailto:arsl...@arslist.org]on Behalf Of Raj Sent: Thursday, April 15, 2010 8:59 PM To: arslist@ARSLIST.ORG Subject: Re: {Remedy ARS} Re: need to design a counter Hi Joe, Thank you for the reply. Form 1: HPD:HelpDesk, Integer Field on HPD:HelpDesk form. Form2: HPD:Worklog So,

Re: {Remedy ARS} Re: need to design a counter

2010-04-15 Thread Raj
Hi Joe, Thank you for the reply. Form 1: HPD:HelpDesk, Integer Field on HPD:HelpDesk form. Form2: HPD:Worklog So, whenever there is a submit to HPD:Worklog through webservice, comments are added to the HPD:Worklog, so only for a particular comment , which would be my RUN IF( 'Comment'="Particular