7.0 ITSM Reports

2007-11-14 Thread Benjamin Trimmer
Fellow Listers, I've been in contact with Remedy Support and have gotten the expected, usual response as of late - nothing really towards my question. Anyways, does anyone have a list of the out of the box ITSM 7.0 Reports? In the document Remedy Help Desk for the Enterprise 6.0 User's Guide

Re: 7.0 ITSM Reports

2007-11-14 Thread Rick Cook
Ben, have you pinged your sales rep on this? It seems like a question they should be able to get you an answer for. Rick On 11/14/07, Benjamin Trimmer [EMAIL PROTECTED] wrote: ** Fellow Listers, I've been in contact with Remedy Support and have gotten the expected, usual response as of

Re: 7.0 ITSM Reports

2007-11-14 Thread Rabi Tripathi
Banjamin: I don't know how much detail are you looking for, but if you need a simple list of report names, do a query on Reports form and then do a Remedy report to a file on it to get a list. I am assuming you have an ITSM 7 installation available. On 11/14/07, Benjamin Trimmer [EMAIL

Re: 7.0 ITSM Reports

2007-11-14 Thread Benjamin Trimmer
Tripathi [EMAIL PROTECTED] Sent by: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG 11/14/2007 04:12 PM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: 7.0 ITSM Reports Banjamin: I don't know how much detail are you looking for, but if you

Re: 7.0 ITSM Reports

2007-11-14 Thread strauss
Of Benjamin Trimmer Sent: Wednesday, November 14, 2007 4:24 PM To: arslist@ARSLIST.ORG Subject: Re: 7.0 ITSM Reports ** Rabi, I do not have ITSM 7 available. I am in the middle of project documentation, listing the differences between 6 and 7