We've been finding some odd issues with the 7.1 Email Engine.  Just wanted to 
give folks a heads up on these in case they are also seeing them.

First is an issue if the email is over a certain length.  The email engine 
stops processing outgoing emails.  Incoming email is processed without issue.  
No error is generated within the email engine.  The record sits in the AR 
System Email Messages form with a status of Send.  No other outgoing email 
after it are processed.  Delete the record and everything starts working again.

Turns out to be a known error.  Problem - Email throws following exception when 
processing over 2M bytes of outgoing body content messages.  This issue has 
been fixed in 7.1 Patch 8 and 7.5 Patch 2.

Second issue is also unique.  We would periodically see outgoing email where 
the body of the message was from the email that was sent immediately before it. 
 The record in the AR System Email Messages form was correct.  If the Send 
button was pushed on the record was pressed, the email was sent with the 
correct information.  We would only see the issue when the email engine was 
under a load.  The issue was identified in a process that generated a unique 
html report within the body of the email for various individuals.  The process 
would generate a little over 100 outbound emails in less than a minute.  We 
would find that usually 6 of the emails would contain the wrong message.  Not 
always the same 6.

This is also a known error that has corrected in 7.1 Patch 8 and 7.5 Patch 3.

Dave

Dave Shellman

Phone:  (717) 810-3687
Fax:    (717) 810-2124
email:  dave.shell...@tycoelectronics.com

Tyco Electronics
MS 161-043
PO Box 3608
Harrisburg, PA 17105-3607




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