David, Thank you for the information on the new release and Beta program.
Question... - AR System 7.6.03 represents a revision of the minor release number of AR System and thus is governed by the BMC Product Support Policy. Can you tell us what the supported releases of AR System will be once 7.6.03 is released? Will it be 7.6.03, 7.5.00, and 7.1.00? Or does 7.6.03 replace 7.5.00 and will 7.00.01 remain a supported version? Thanks, Michael Gould US House of Representatives On Tue, May 4, 2010 at 11:57 PM, Easter, David <david_eas...@bmc.com> wrote: > ** > > *Announcing BMC Remedy Action Request System 7.6.03 Beta Customer Program! > * > > BMC is pleased to announce plans to enter the beta phase of AR System > 7.6.03 on May 17th, 2010. Please read these instructions carefully if you > want to apply for this upcoming BMC Remedy Action Request System 7.6.03 > Customer Program. > > *What's new in BMC Remedy Action Request System 7.6.03?*** > > The following are some of the high level enhancements currently expected to > be part of AR System 7.6.03*: > > > > [image: *] *Ad-hoc graphical reporting* > > - Enables graphical reporting through the web client without > requiring SAP (Business Objects / Crystal Reports) > > - *Benefit:* No additional cost to customer for simple reporting > on the web > > [image: *] *Overlays* > > - Enforces best practice development within Developer Studio > > - Preserves customizations during upgrade of AR System powered > applications > > - *Benefit:* Protects business investment in customizations > > [image: *] *Improved User Experience* > > - New home page including end-user personalization options > > - Drag and Drop between tables and fields > > - Rich Text Formatting support > > - Cut/Paste into attachments > > - Fly-out menus > > - Panel resizing based on content > > - *Benefits:* Richer User Experience > > [image: *] *Increased 64-bit Support* > > - AR System will run as a 64-bit executable when installed on > Windows 64-bit OS > > - AR System will optionally support 64-bit JVM and 64-bit > application servers > > - *Benefit:* Take advantage of extended memory on 64-bit servers, > increasing capacity and stability > > [image: *] *Enhanced Search Engine* > > - Provides a centralized search capability for Full Text Search > and ITSM Suite > > - *Benefit: *Centralized administration of search capabilities > > [image: *] *Advanced Developer Tools* > > - Documentation and Graphical Workflow visualization in Developer > Studio > > - Enhanced Search and Analysis abilities > > - *Benefit: *Developers become more efficient, utilities > centralized in one tool > > [image: *] *L10N Improvements* > > - Introduces a Localization Toolkit for AR System > > - *Benefit*: Enables partners and customers to more quickly > localize applications > > * Subject to change before release. All features may not be available at > the beginning of the beta phase. > > *Milestones during the BMC Remedy Action Request System 7.6.03 beta phase* > ** > > The following milestones are expected during the 7.6.03 beta phase: > > > > *BMC Remedy Action Request System 7.6.03 Open Beta for all customers* > > Tentative Start Date: May 17th, 2010 > > > > *BMC Remedy Action Request System 7.6.03 Beta Refresh* > > Tentative Start Date: Mid-June, 2010 > > > > *BMC Remedy Action Request System 7.6.03 General Availability* > > Tentative Date: Late Summer, 2010 > > > > The open beta will be available to all BMC customers and partners. Any > qualified BMC customer or partners can apply for participation the open > beta. > > *Versioning Notice* > > Because versioning of future products is fluid, preliminary version numbers > for this release may have “leaked” or been assumed prior to this > announcement. This announcement solidifies the version of the BMC Remedy AR > System “Summer 2010” release to be *7.6.03*. This versioning will enable > AR System to synchronize its version number with other BMC products > releasing in the Summer 2010 time frame. > > > > AR System 7.6.03 represents a revision of the minor release number of AR > System and thus is governed by the BMC Product Support > Policy<http://www.bmc.com/support/product-support-policy.html>. > > > * * > > *How to sign up for this program*** > > In order to be considered in any of our BMC Customer Programs, you must: > > - Have an active BMC Support ID. > - Complete the BMC Pre-release Software > Agreement<http://communities.bmc.com/communities/servlet/JiveServlet/download/9023-11-15892/Beta_PreRelease_Worldwide_Software_License_Agreement.doc>. > You will need a BMC Developer Network login to access the document. > - Fax (408) 716 2771 or email your signed beta agreement to > customer_progr...@bmc.com. > > More information on customer programs can be found at: > http://communities.bmc.com/communities/community/programs?view=overview > > If you have any questions, contact: > > May Bakken > > BMC Customer Programs Manager > > Phone (408) 571 7248 > > customer_progr...@bmc.com > > > > Thanks, > > > > -David J. Easter > > Sr. Product Manager, Enterprise Service Management > > BMC Software, Inc. > > > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
