Hi All,
A heads up on a change in join form processing between ARS 7.1 Patch 1 and ARS 7.01 Create a regular form 'A' having only the core fields. Create a join form 'B' joining 'A' to itself using the request ID field. Expose the Short Description field from the Primary form of the join. Create a record in form 'A' View the record in join form 'B' and change the Short Description. All should be OK. Add a filter to the join form to set the Short Description field to upper case. Now try and change the Short Description field. It will change back to its original values. The filter fires twice as each side of the join is saved but the second time it uses the original field value. In the ITSM suite the user interacts with AST forms which are joins of joins. If you have any bespoke workflow that, for example, sets the name field to upper case then the users won't be able to change the name via asset management. BMC has logged this as a bug. Cheers Peter _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
