Re: Adding status reason column to overview console

2013-06-13 Thread Cecil, Ken
for it to restart. Maybe you can compare what you did to that. Ken. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Steve Kallestad Sent: Wednesday, June 12, 2013 11:49 PM To: arslist@ARSLIST.ORG Subject: Re: Adding status reason column to overview console ** I

Adding status reason column to overview console

2013-06-12 Thread Robert Gajic
Hi Guys, I have read articles in developer communities etc on how to do this but am still having trouble. This will be long winded but hopefully I can get some help on how to add status reason to overview console (incident to start with). We are running with 7.6.03 (no patch) sql database on

Re: Adding status reason column to overview console

2013-06-12 Thread Steve Kallestad
I see that field as already mapped which *might* be a problem. I've never tried to map a field to multiple columns. I'm not looking at 7.6.3 right now though. Generally when I'm having trouble doing this I'll do a SQL log and see if the field I'm looking for is being queried for. For me it's

Re: Adding status reason column to overview console

2013-06-12 Thread Robert Gajic
: Thursday, 13 June 2013 10:37 AM To: 'arslist@ARSLIST.ORG' Subject: Adding status reason column to overview console Hi Guys, I have read articles in developer communities etc on how to do this but am still having trouble. This will be long winded but hopefully I can get some help on how to add

Re: Adding status reason column to overview console

2013-06-12 Thread teresa S Fannin
Gajic [robert.ga...@lmal.com.au] Sent: Wednesday, June 12, 2013 10:48 PM To: arslist@ARSLIST.ORG Subject: Re: Adding status reason column to overview console ** Yeah I have taken a sql log and it is being queried (and no errors) T2067.C1,C10,C7,C100164,C179,C23009,C301626500

Re: Adding status reason column to overview console

2013-06-12 Thread Steve Kallestad
= 'SGP0026') OR (T2067.C100079 = 'SGP0025')) AND (T2067.C11 = …. ** ** *From:* Robert Gajic *Sent:* Thursday, 13 June 2013 10:37 AM *To:* 'arslist@ARSLIST.ORG' *Subject:* Adding status reason column to overview console ** ** Hi Guys, ** ** I have read