for it to restart.
Maybe you can compare what you did to that.
Ken.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Steve Kallestad
Sent: Wednesday, June 12, 2013 11:49 PM
To: arslist@ARSLIST.ORG
Subject: Re: Adding status reason column to overview console
**
I
Hi Guys,
I have read articles in developer communities etc on how to do this but am
still having trouble. This will be long winded but hopefully I can get some
help on how to add status reason to overview console (incident to start with).
We are running with 7.6.03 (no patch) sql database on
I see that field as already mapped which *might* be a problem. I've never
tried to map a field to multiple columns. I'm not looking at 7.6.3 right
now though.
Generally when I'm having trouble doing this I'll do a SQL log and see if
the field I'm looking for is being queried for. For me it's
: Thursday, 13 June 2013 10:37 AM
To: 'arslist@ARSLIST.ORG'
Subject: Adding status reason column to overview console
Hi Guys,
I have read articles in developer communities etc on how to do this but am
still having trouble. This will be long winded but hopefully I can get some
help on how to add
Gajic [robert.ga...@lmal.com.au]
Sent: Wednesday, June 12, 2013 10:48 PM
To: arslist@ARSLIST.ORG
Subject: Re: Adding status reason column to overview console
**
Yeah I have taken a sql log and it is being queried (and no errors)
T2067.C1,C10,C7,C100164,C179,C23009,C301626500
=
'SGP0026') OR (T2067.C100079 = 'SGP0025')) AND
(T2067.C11 = ….
** **
*From:* Robert Gajic
*Sent:* Thursday, 13 June 2013 10:37 AM
*To:* 'arslist@ARSLIST.ORG'
*Subject:* Adding status reason column to overview console
** **
Hi Guys,
** **
I have read
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