Hi LJ & Brian, This works really well and gives me better control over the behavior. In the open window active link the Form View when set to (Clear) selects the designated default view and not the first view like the drill down.
Thank you both for your responses. Mark From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Wednesday, April 06, 2011 4:30 PM To: arslist@ARSLIST.ORG Subject: Re: Another web behavior issue ** Mark, If you have table drill down enabled it automatically opens in the default view. Your button has an AL on it that specifies what view to open the form in. All you need to do is disable the table drill down, then have the AL that fires on button press happen on dbl click of the table (assuming that option exists in 6.3, can't remember)...then you will have both methods performing the same action through the same workflow. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark Sent: Wednesday, April 06, 2011 2:24 PM To: arslist@ARSLIST.ORG Subject: Another web behavior issue ** Hi All, I have a display form that contains a table field and a button. Actually several. If I select the button the ticket form is displayed in the default view which is what I want. If I drill down to a ticket record it is displayed in the original/base view. I have no idea why I would get a different view. Any ideas greatly appreciated. ARS 6.3 patch 20 Mid-tier 6.3 patch 20 Mark ____________________________________________ Mark Brittain Remedy Developer NaviSite mbritt...@navisite.com<mailto:mbritt...@navisite.com> (315) 453-2912 x5335 (Office) (315) 317.2897 (Cell) ________________________________ This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"