Hi LJ & Brian,

This works really well and gives me better control over the behavior. In the 
open window active link the Form View when set to (Clear) selects the 
designated default view and not the first view like the drill down.

Thank you both for your responses.

Mark

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: Wednesday, April 06, 2011 4:30 PM
To: arslist@ARSLIST.ORG
Subject: Re: Another web behavior issue

**
Mark,
If you have table drill down enabled it automatically opens in the default 
view.  Your button has an AL on it that specifies what view to open the form 
in.  All you need to do is disable the table drill down, then have the AL that 
fires on button press happen on dbl click of the table (assuming that option 
exists in 6.3, can't remember)...then you will have both methods performing the 
same action through the same workflow.

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark
Sent: Wednesday, April 06, 2011 2:24 PM
To: arslist@ARSLIST.ORG
Subject: Another web behavior issue

**
Hi All,

I have a display form that contains a table field and a button. Actually 
several.  If I select the button the ticket form is displayed in the default 
view which is what I want. If I drill down to a ticket record it is displayed 
in the original/base view. I have no idea why I would get a different view. Any 
ideas greatly appreciated.

ARS 6.3 patch 20
Mid-tier 6.3 patch 20

Mark
____________________________________________
Mark Brittain
Remedy Developer
NaviSite
mbritt...@navisite.com<mailto:mbritt...@navisite.com>
(315) 453-2912 x5335 (Office)
(315) 317.2897 (Cell)


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