Hi All, Srv Env: ARS 6.3, Oracle 9i Rel 2, HPUX 11i, Middleware System: EIE 5.1, Remedy Discovery Services 5.6 for SMS 2003, Windows 2003 (pulling info from an SMS 2003 set-up)
We are successfully using EIE to extract CI details from SMS 2003 to populate specific classes in Atrium 1.1. However....The SMS system is used by a number of different organisational units. We would like to populate the Department field with the relevant organisation unit name. Currently we are struggling - there are 10 plus OU's in SMS but when we extract from tables such as SMS_G_SYSTEM_COMPUTER_SYSTEM SMS_G_SYSTEM_DISK SMS_G_SYSTEM_SCSI_CONTROLLER it doesn't contain OU information to make the relationship. How have other people dealt with this challenge? My gut tells me that someone out there has come up against this before. Any info appreciated. Thanks In Advance, Kevin _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
