Hi Mark,
you must to strip the name of the attachment. Please take a look on
mine publication where that is described :
http://www.remedydevelopers.eu/articles/ArchivingProcessFromARSystem_eng.pdf
Regards,
Plamen Ivanov
www.remedy.bg
www.remedydevelopers.eu
On 29 Март, 19:44, Brittain, Mark
Hi All,
I have situation where the ticket on one Remedy server creates a ticket on
another Remedy server using an email template. This worked fine until it was
determined that an attachment needs to be included. Of course the file name is
different each time so I can't hard code the name.
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