All-
I have been attempting to get a hold of Remedy Support for the past couple
of days and I keep getting forwarded to a voice mail. Has anyone else
experienced this?
Regards,
Jackson Samson
Remedy Administrator
_
Express
Subject: Re: BMC/Remedy Support - Anybody at Support?
Date: Fri, 22 Sep 2006 08:50:50 -0400
N0o, i have been talking to them quite abit the last couple of days. What
number you calling?
From: Action Request System discussion list(ARSList) on behalf of Jack
From: Action Request System discussion list(ARSList) on behalf of Jack
Samson
Sent: Fri 9/22/2006 8:43 AM
To: arslist@ARSLIST.ORG
Subject: BMC/Remedy Support - Anybody at Support?
All-
I have been attempting to get a hold of Remedy Support for the past couple
of days and I keep getting forwarded
Title: RE: BMC/Remedy Support - Anybody at Support?
**
Carey:
Also, if you are on BASIC support, you should not be able to call in. Express and Express Plus have this SLA and yes, you will be routed to VM if you are calling in a NEW support request. Suggestion: Use the web, unless your
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