RE: [EXTERNAL] Re: BMC Remedy Helix - is it really a thing?

-439-4648 itsh...@etsu.edu [itslogo]<http://www.etsu.edu/helpdesk> From: ARSList [mailto:arslist-boun...@arslist.org] On Behalf Of Harsh Sent: Wednesday, July 25, 2018 12:48 PM To: ARSList Subject: [EXTERNAL] Re: BMC Remedy Helix - is it really a thing? I am just wondering about the things

Re: BMC Remedy Helix - is it really a thing?

gt; > Remedy Product Management > > BMC Software > > > > > > *From: *ARSList on behalf of Terje > Moglestue > *Reply-To: *ARSList > *Date: *Wednesday, July 25, 2018 at 7:53 AM > *To: *ARSList > *Subject: *RE: BMC Remedy Helix - is it really a thing? > > &g

Re: BMC Remedy Helix - is it really a thing?

Date: Wednesday, July 25, 2018 at 7:53 AM To: ARSList Subject: RE: BMC Remedy Helix - is it really a thing? Mike, I agree. There should have been some incentives for existing customer to review or take BMC Remedy Helix is use. It might all come down to how good you are to negotiate with your

RE: BMC Remedy Helix - is it really a thing?

lines, the product, BMC Support, BMC’s organisation might not be ready for a wider distribution. Time will tell. ~ Terje Consultant From: ARSList On Behalf Of Mike Gould Sent: 13 July 2018 17:04 To: ARSList Subject: Re: BMC Remedy Helix - is it really a thing? Had a call with our sales rep

Re: BMC Remedy Helix - is it really a thing?

: BMC Remedy Helix - is it really a thing? Had a call with our sales rep. about Helix last week. They barely could tell me anything more than what was in the marketing materials on the website. It’s docker (and another container vendor) containers of each of the different product lines. They curr

Re: BMC Remedy Helix - is it really a thing?

-To: ARSList Date: Monday, July 23, 2018 at 7:40 AM To: ARSList , Aykut Koray Kuşat Subject: RE: BMC Remedy Helix - is it really a thing? One is an application development platform, there other is an application built on that platform On July 22, 2018 11:55:06 PM Aykut Koray Kuşat wrote: Hi all

RE: BMC Remedy Helix - is it really a thing?

Broker solution of BMC. But thats it, im totally ignorant on these solutions. Cheers From: ARSList On Behalf Of Tauf Chowdhury Sent: Friday, July 13, 2018 6:04 PM To: ARSList Subject: Re: BMC Remedy Helix - is it really a thing? Oh yes. Sorry. DWP, how rude of me not to keep up with the

Re: BMC Remedy Helix - is it really a thing?

nt on these solutions. > > Cheers > > From: ARSList On Behalf Of Tauf Chowdhury > Sent: Friday, July 13, 2018 6:04 PM > To: ARSList > Subject: Re: BMC Remedy Helix - is it really a thing? > > Oh yes. Sorry. DWP, how rude of me not to keep up with the &$@!?$ acr

RE: BMC Remedy Helix - is it really a thing?

Koray Kusat Sent: 23 July 2018 07:53 To: ARSList Subject: RE: BMC Remedy Helix - is it really a thing? Hi all, Btw, anybody knows what is the difference between Business Workflows and Innovation Suite? Afaik, Innovation Suite is the Service Broker solution of BMC. But thats it, im totally

RE: BMC Remedy Helix - is it really a thing?

, 2018 6:04 PM To: ARSList Subject: Re: BMC Remedy Helix - is it really a thing? Oh yes. Sorry. DWP, how rude of me not to keep up with the &$@!?$ acronyms Sent from my iPhone On Jul 13, 2018, at 10:58 AM, Carl Wilson mailto:carlbwil...@gmail.com>> wrote: Yep, Renamed a while back to DWP

Re: BMC Remedy Helix - is it really a thing?

Thanks for the update, Mike. Please keep up informed if you hear anything more. I’ll do the same. > On Jul 13, 2018, at 12:03 PM, Mike Gould wrote: > > Had a call with our sales rep. about Helix last week. They barely could tell > me anything more than what was in the marketing materials on

Re: BMC Remedy Helix - is it really a thing?

Had a call with our sales rep. about Helix last week. They barely could tell me anything more than what was in the marketing materials on the website. It’s docker (and another container vendor) containers of each of the different product lines. They currently only have one for ARS/ITSM for AWS r

Re: BMC Remedy Helix - is it really a thing?

Oh yes. Sorry. DWP, how rude of me not to keep up with the &$@!?$ acronyms Sent from my iPhone > On Jul 13, 2018, at 10:58 AM, Carl Wilson wrote: > > Yep, > Renamed a while back to DWP Basic and DWP Advanced. > > Cheers > >> On Fri, 13 Jul 2018, 15:56 Scott Philben via ARSList, >> wrote:

Re: BMC Remedy Helix - is it really a thing?

Yep, Renamed a while back to DWP Basic and DWP Advanced. Cheers On Fri, 13 Jul 2018, 15:56 Scott Philben via ARSList, wrote: > > Yes. It is containerized in Docker. Whatever that means. And it is > supposed to be available on AWS now with Azure and others in the future. > > Ok. How about a few

Re: BMC Remedy Helix - is it really a thing?

Yes. It is containerized in Docker. Whatever that means. And it is supposed to be available on AWS now with Azure and others in the future. Ok. How about a few install instructions. Screenshots? Documentation? Anything at all on their website that’s not from the marketing department. Oh, and

Re: BMC Remedy Helix - is it really a thing?

LOL! I didn't see your comment on the Communities page :) Yeah, I am curious how this works too. Do we deploy the containers? Or does BMC have some hand in it? Jason On Fri, Jul 13, 2018 at 9:47 AM, Scott Philben via ARSList < arslist@arslist.org> wrote: > Yep. Saw that. Talked to Peter and the

Re: BMC Remedy Helix - is it really a thing?

Hi Tauf, I believe it is the docker. They also use postgres for the Business Workflows solutions. Cheers On Fri, 13 Jul 2018, 15:48 Tauf Chowdhury, wrote: > From some of the demos I’ve seen, the front end is basically SmartIt and > myit. I think the big changes are with the way it’s deployed an

Re: BMC Remedy Helix - is it really a thing?

Yep. Saw that. Talked to Peter and the gang at the DC BMC Exchange in May and they said similar things. But where is it? I want to do one not talk about it. I have my AWS account all ready to go. I want to deploy today. I don’t see any instructions on how to do it. Also, that’s me asking the

Re: BMC Remedy Helix - is it really a thing?

From some of the demos I’ve seen, the front end is basically SmartIt and myit. I think the big changes are with the way it’s deployed and DB options. I work at AWS now and I believe Helix can be installed against Aurora DB, and can also be containerized. Not sure if that’s kubernetes or docker o

Re: BMC Remedy Helix - is it really a thing?

Have you seen this post? https://communities.bmc.com/community/bmcdn/bmc_it_service_support/blog/2018/06/16/bmc-helix-what-does-it-mean-for-remedy-itsm-customers "BMC Helix is our common brand for the suite of SaaS offerings centered around *Remedy*

BMC Remedy Helix - is it really a thing?

I am supposed to be looking into this Helix on AWS thing. However, other than a bunch of marketing stuff and youtube commercials, I can’t find hide nor hair of it. Does anyone know anything about it? Any documentation at all? Its does not appear in the BMC Support site drop downs, there is real