Re: BMC Remedy and Zenoss Integration

2010-07-05 Thread Chuck
For any integration, ask the following questions: 1) Does Zenoes support web services? 2) Does Zenoes support operating external applications (from API calls all the way to sophisticated JMS) If it does then you have nailed the protocol on how to talk to Remedy. So even if no-one had done any

BMC Remedy and Zenoss Integration

2010-07-02 Thread Arner, Todd
Hello Everyone, Our company has purchased the Zenoss application for server and network monitoring. I have a general questions on whether or not any one else out there is using Zenoss. If so, have you integrated with the Service Desk application to generate incidents. If you have integrated,