ITSM 7 - Looking to have an Incident SLT submit a work info entry. Has
anyone done this? And How? Direct push to HPD:WorkLog form? Set or
push field to the Incident form? Push to Incident_Interface form? I've
tried push to WorkLog and Set to current Incident record without
success.
Thanks,
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-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of T. Dee
Sent: Wednesday, January 09, 2008 2:17 PM
To: arslist@ARSLIST.ORG
Subject: Re: Best Way to update work Log from
Chris - what do you mean by SLT?
On 1/9/08, Danaceau, Chris [EMAIL PROTECTED] wrote:
**
ITSM 7 - Looking to have an Incident SLT submit a work info entry. Has
anyone done this? And How? Direct push to HPD:WorkLog form? Set or push
field to the Incident form? Push to Incident_Interface
. Dee
Sent: Wednesday, January 09, 2008 2:17 PM
To: arslist@ARSLIST.ORG
Subject: Re: Best Way to update work Log from Service Level Target?
Chris - what do you mean by SLT?
On 1/9/08, Danaceau, Chris [EMAIL PROTECTED] wrote:
**
ITSM 7 - Looking to have an Incident SLT submit a work info
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