..
Joe
-Original Message-
From: Lyle Taylor
Sent: Tuesday, June 05, 2012 6:01 PM Newsgroups:
public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Re: Changing Support Group Group Names
Doesn't that field actually store the group ID rather than the name? If so
, 2012 10:21 AM
To: arslist@ARSLIST.ORG
Subject: Re: Changing Support Group Group Names
Lyle is right.. it shouldn't as the field stores the ID and not the name..
However, that being said, I would look for OTB workflow as well as any
customized workflow, that may be using the actual name in some
To: arslist@ARSLIST.ORG
Subject: Re: Changing Support Group Group Names
Lyle is right.. it shouldn't as the field stores the ID and not the name..
However, that being said, I would look for OTB workflow as well as any
customized workflow, that may be using the actual name in some calculation
ARS 764 sp2
Does anyone know if changing the group name on a Group record that is related
to a support group would cause issues with ARS/ITSM? We are using row level
security (Field 112) on a few forms and having a 10 digit number show in the
Assigned Group menu field is difficult to work
that effectively limits our support group
names to 30 characters.
Lyle
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Frank Caruso
Sent: Tuesday, June 05, 2012 12:59 PM
To: arslist@ARSLIST.ORG
Subject: Changing Support Group Group
5 matches
Mail list logo