Re: Create Related Request Functionality

2016-03-10 Thread Brittain, Mark
: Wednesday, March 09, 2016 10:15 AM To: arslist@ARSLIST.ORG Subject: Create Related Request Functionality Hi Folks! Question about Creating a Related Request on Incident in Remedy 8.1. I would like to add the option for an Incident to open a Work Order. I've looked at the code for INC to CH

Create Related Request Functionality

2016-03-09 Thread Dylan Armstrong
Hi Folks! Question about Creating a Related Request on Incident in Remedy 8.1. I would like to add the option for an Incident to open a Work Order. I've looked at the code for INC to CHG and the others. It looks like they use the PERFORM-ACTION-SEND-EVENT process to complete this but it's sp

Re: Create Related Request

2013-08-22 Thread Joe D'Souza
@ARSLIST.ORG Subject: Create Related Request HI All, Sometimes when a user opens a Change and the selects from the Quick Action pane >> Create Related Request >> Infrastructure Change >> poof! New (related) Change is created. Other times Quick Action pane >> Cre

Re: Create Related Request

2013-08-22 Thread Tauf Chowdhury
Did you make sure pop up blocker and stuff is turned off? Sent from my iPhone On Aug 22, 2013, at 4:03 PM, "Brittain, Mark" wrote: ** HI All, Sometimes when a user opens a Change and the selects from the Quick Action pane >> Create Related Request >> Infrastructu

Create Related Request

2013-08-22 Thread Brittain, Mark
HI All, Sometimes when a user opens a Change and the selects from the Quick Action pane >> Create Related Request >> Infrastructure Change >> poof! New (related) Change is created. Other times Quick Action pane >> Create Related Request >> Infrastructure Chan