Re: Critical: Server Hung

2013-02-04 Thread Parekar, Rahul
: Critical: Server Hung ** Vaibhav has provided the correct must have Overview performance hotfix.. However you need to check the people record of the users and based on the application permission they have, you need to correct the application preference record.. By default it has "Yes" f

Re: Critical: Server Hung

2013-02-04 Thread kunal das
was issue >> with Overview console. >> Overview console was single threaded. They provided a Jar file fix for >> the same >> >> >> Ravi >> >> >> -- >> Date: Mon, 4 Feb 2013 13:52:12 -0800 >> From: rem

Re: Critical: Server Hung

2013-02-04 Thread vaibhav wadekar
y provided a Jar file fix for the > same > > > Ravi > > > -- > Date: Mon, 4 Feb 2013 13:52:12 -0800 > From: remedyr...@gmail.com > Subject: Re: Critical: Server Hung > To: arslist@ARSLIST.ORG > > > ** > Kathy, how many rows a

Re: Critical: Server Hung

2013-02-04 Thread Kathy Morris
T2068.C112 LIKE :"SYS_B_64") OR (T2068.C112 LIKE :"SYS_B_65") OR (T2068.C112 LIKE :"SYS_B_66") OR (T2068.C112 LIKE :"SYS_B_67") OR (T2068.C112 LIKE :"SYS_B_68") OR (T2068.C112 LIKE :"SYS_B_69") OR (T2068.C112 LIKE :"SYS_B_70") OR (T206

Re: Critical: Server Hung

2013-02-04 Thread ravi rai
Kathy,Check with BMC Support. we faced this in 7604 SP2 and there was issue with Overview console.Overview console was single threaded. They provided a Jar file fix for the same Ravi Date: Mon, 4 Feb 2013 13:52:12 -0800 From: remedyr...@gmail.com Subject: Re: Critical: Server Hung To

Re: Critical: Server Hung

2013-02-04 Thread Rick Cook
Kathy, how many rows are in the table referenced by the console? I've seen this happen in some versions where the form doesn't get cleared, and the SQL queries bog the system down. Rick On Mon, Feb 4, 2013 at 1:50 PM, Kathy Morris wrote: > ** > > Hi, > > ** ** > > AR System 7.6.03 >

Critical: Server Hung

2013-02-04 Thread Kathy Morris
Hi, AR System 7.6.03 ITSM 7.6.04 SP1. The incident management console hangs and hoses the system when users access the Incident Management Overview console. My understanding is that thru a row-level access query, users see the incidents for the group they are member of. If users are a