Hello Again!

The last piece of my upgrade is about to drop into place.  I finally have a 
copy of Crystal Server 2011 to install.  It would have been great to get it 
BEFORE I did the ARS midtier install but that wasn't possible.  I have cloned 
the production ARS server VM as it currently exists to make a development 
environment.

We're running WinSvr 2012R2, ARS 8.1.2 and TomCat 7.0.53 (installed with the 
midtier).

Support has advised me that after the Crystal install is completed, I'll need 
to run the midtier install again but as an upgrade.  Does anyone have 
experience with this?  Are there any pitfalls I should be aware of?  

I am assuming that I would do the "custom" install for Crystal Svr 11 to pick 
the components I need.  According to the SAP doc; I can skip the web tier 
install and only install the java web application.  However, the TomCat version 
bundled with Crystal is 6.0.   ARS midtier installs the 7.0.53 version.  For 
those of you running Crystal Rpts 11, does TomCat 7.0 work?

Looking at the other components listed in the SAP doc , is there a reason to 
install the auditing data service, the version control service, and/or the Web 
Application Container service?

Lastly; what Remedy docs did you find useful for installing/configuring things?

Cheers!
Carina

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