Re: Diary field copy

2007-08-21 Thread Jill E
length Display Only character field and then push that to the new record Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Jill E Sent: Monday, August 20, 2007 2:57 PM To: arslist@ARSLIST.ORG Subject: Diary field copy

Re: Diary field copy

2007-08-21 Thread Grooms, Frederick W
, August 21, 2007 5:41 PM To: arslist@ARSLIST.ORG Subject: Re: Diary field copy Fred, Unfortunately the 0-length display-only field would always come back blank for me when I tried this approach. This made me think to create a 0-length (optional) character field and I just imported the work log field

Diary field copy

2007-08-20 Thread Jill E
Hello list, I have a question relating to diary fields (CLOB). As part of an upgrade to ITSM 7, I am trying to make it as easy as possible to get work in progress out of our home-grown Remedy application into Incident Management. To accomplish this, I have made a complete copy of the form (with

Re: Diary field copy

2007-08-20 Thread s philben
Jill: I ran into this before. I think that in Remedy, you are not able to use an Active Link to do a Push Fields using the Work Log (must be something to do with the CLOB field type) field. So what I did was have a button on the original ticket with an Active Link that pushed over

Re: Diary field copy

2007-08-20 Thread Grooms, Frederick W
) [mailto:[EMAIL PROTECTED] On Behalf Of Jill E Sent: Monday, August 20, 2007 2:57 PM To: arslist@ARSLIST.ORG Subject: Diary field copy Hello list, I have a question relating to diary fields (CLOB). As part of an upgrade to ITSM 7, I am trying to make it as easy as possible to get work in progress out