length Display Only character field and then
push that to the new record
Fred
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Jill E
Sent: Monday, August 20, 2007 2:57 PM
To: arslist@ARSLIST.ORG
Subject: Diary field copy
, August 21, 2007 5:41 PM
To: arslist@ARSLIST.ORG
Subject: Re: Diary field copy
Fred,
Unfortunately the 0-length display-only field would always come back
blank for me when I tried this approach. This made me think to create a
0-length (optional) character field and I just imported the work log
field
Hello list,
I have a question relating to diary fields (CLOB).
As part of an upgrade to ITSM 7, I am trying to make it as easy as
possible to get work in progress out of our home-grown Remedy
application into Incident Management. To accomplish this, I have made
a complete copy of the form (with
Jill:
I ran into this before. I think that in Remedy, you are not able to
use an Active Link to do a Push Fields using the Work Log (must be
something to do with the CLOB field type) field. So what I did was
have a button on the original ticket with an Active Link that pushed
over
)
[mailto:[EMAIL PROTECTED] On Behalf Of Jill E
Sent: Monday, August 20, 2007 2:57 PM
To: arslist@ARSLIST.ORG
Subject: Diary field copy
Hello list,
I have a question relating to diary fields (CLOB).
As part of an upgrade to ITSM 7, I am trying to make it as easy as
possible to get work in progress out
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