Jennifer,
ESS@Work is a complete ITSM/BSM application that is driven by the Remedy ARS
engine. It does not
rely on/suffer from any external executable to function.
ESS is ITIL compliant, Multi-Tenant and vastly driven by data.
If you are comfortable working in the ARS development environment then request
a No Cost download
and set up a test server to play with it.
We have received a lot of requests for download and are processing your
requests as quickly as possible
so be patient and look for a download link (if you haven't received yours
already).
HTH
Regards…Gidd
Glidden L. Calden
BUOYANT SOLUTIONS, INC.
“Keeping business afloat
...in a Sea of Solutions”
Office 916.334.0599
FAX 916.334.0599
Web http://www.buoyantsolutions.net
E-mail mailto:g...@buoyantsolutions.net
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